The Helios Apartments

Category: Apartment complex in Augusta, Georgia

Address: 3232 Heritage Cir, Augusta, GA 30909, USA

Phone: +17065384707

Opening hours

Sunday: Closed

Monday: 8:30AM–5:30PM

Tuesday: 8:30AM–5:30PM

Wednesday: 8:30AM–5:30PM

Thursday: 8:30AM–5:30PM

Friday: 8:30AM–5:30PM

Saturday: Closed

Reviews

Deidra Knight

Oct 4, 2022

The Helios is a great place with amazing people that help anyway they can to resolve any issues there determination to help or try to help is what makes me write this review

Tyrone Burgess

Sep 10, 2022

The move in process was very easy going. Amanda was very helpful! What ever issues that I had with my unit the office sent someone to resolve it within a timely manner. Literally the same day. The Complex is very clean & quiet.

Cue Bean

Sep 8, 2022

The Helios is a great communication the staff amazing and Brandy is so helpful and the maintenance guys are really helpful they answer our request immediately.. People would love to stay here

Jalyn Henderson

Sep 7, 2022

The Maintance is always here when I need them . The new management is really going above and beyond for the complex . Melvin is a hardworker and gets what needs to be done . I have been here for 2 years and haven’t had too many issues .

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Questions & Answers

How are the apartments heated and/or cooled? Central Air? Radiators? Electric Heat? In wall AC? AC at all?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Our apartments all have central heating & air.

How fast can u get apartment in heritage apartments

Mercedes Felix | Oct 31, 2019
Carlisa Malone | Oct 31, 2019

Very quickly

Just applied for an apartment this morning, and just wondering how long it took for your background check and application to be processed?

Brittany Robinson | Oct 31, 2019
Kristy Phillips | Oct 31, 2019

It usually will only take a few hours unless there is additional verifications that we need. It can take up to 48 hours to be fully approved. Please let me know if you have any other questions. Thanks, Kristy Phillips

How much are your 1 bedroom, and deposit?

tangie collins | Oct 31, 2018
Ms Williams | Oct 31, 2018

I. Would not recommend this place unless u wanna be around Petty people or live with. People by ya door I suggest if u move out here be sure u have an alarm depends on if u getting the one with the washer and dryer connection it's 520 for the two bedroom and 1 bathroom

Do the windows open?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes, all windows open and close in every unit.

Do they allow pets? How about fish tanks? Is there a pet fee?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

We love pets! We allow up to 2 pets per apartment-dogs/cats. The fees are $300-600 and the fees are non-refundable. We do charge a $15 per month pet rent for each pet. We also have some breed restrictions. We'd love to see a photo of your furry friend before you move in! Fish are welcome too but we do limit the size of the tank to 10 gallons.

Do I have to have renter's insurance?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

No, you aren't required to have renter's insurance but we HIGHLY recommend having it. You should always have your personal property insured in case of an emergency.

Is the stove/range gas or electric?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Our ranges at our community are electric.

Can I sublet?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Unfortunately, no we do not allow subletting.

How and where are UPS/FedEx deliveries left?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

UPS/FedEx will deliver packages to your door. We strongly suggest that you add "signature required" when ordering to avoid packages being left on the door.

Can you paint the walls?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Absolutely! You can paint the walls as you like them, we want you to make this your home! All we ask is that you return it to the original color before you move out to avoid us having to charge for us to restore it.

Can you have a grill on your balcony?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Unfortunately, no, however, we do have a beautiful grill area located by our sparkling pool.

How long is the lease?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Our lease terms are 6 to 12 Month leases. (Anything Under 12 Month has a $50.00 Premium Charge)

Are there any income requirements? (Some apartments require that you make up to 4 times the annual rent.) Can a guarantor co-sign if I don’t meet the requirements?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

We require that you make 3 times the annual rental rate in gross income, have good credit and 3 years of good rental history and you'll need to pass a criminal background screening. Co-signers are allowed as long as there is income of 5 times the rent.

Are any utilities included? If not, what are the average monthly costs of utilities?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

The Water, trash, pest control & building fee are paid as part of the rent. For a one-bedroom, the flat rate is currently $50, and for a two-bedroom, the charge is currently $65.00.

How much is the rent?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Prices vary based on the market conditions but you can find the current base rent here at Google My Business.

Is broadband/DSL available?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

DSL is available in our community through Comcast Xfinity.

Is it easy to get to a highway?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes, 520 (Bobby Jones Express Way) is 5 minutes away for the community and I-20 is 10 minutes.

Is parking assigned?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

We have first-come-first-served parking available to everyone in our community.

Is there a security deposit? How much?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

We charge a refundable security deposit that starts at $250 and could go up to the equivalent of your monthly rent amount (1 month's rent) based on credit and rental history.

Is there an application fee? How much?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Our application fee is $35 per applicant 18 years of age and older.

What's the laundry situation?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

We have a community laundry center available for your use 24 hrs a day.

Is a microwave included in kitchen?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes, there are low profile microwaves in some of our selected renovated apartments.

Are there any gas stations close by?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes, we are close to Murphy's , BP, & Circle K all three are less 5 minutes or less by our community.

Is there a grocery store nearby?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes! We are within walking distance to BI-LO and just a 5 minute drive from Walmart!

What cable company services the community?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Both Xfinity and AT&T both serve the community.

What documents should we gather to help process an application?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

You'll want to bring your 4 most recent paystubs or monthly income. We also accept an offer letter stating the income level for a new job.

What is the penalty for terminating the lease early?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

If you have to break your lease for any reason, you would need to give us a 60 day written notice, pay a termination fee that equals one month's rent and you would forfeit your security deposit.

When is trash pickup?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

There is a common dumpster that is emptied on Tuesday & Friday.

Who are some of the top employers nearby?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

The top employers located near the property are Walmart, Mall Employees, T-Mobile & ADP.

Who does apartment maintenance and how do they handle it? Are they on call 24/7?

The Helios Apartments | Oct 30, 2021
The Helios Apartments | Oct 30, 2021

Yes, our maintenance team rotates on call weekly. The residents can page out through Call Maxx by calling the office phone and choosing Opt 3.

What do you do about evictions?

Sara Apperson | Oct 30, 2020
The Helios Apartments | Oct 30, 2021

Evictions are a last resort and conducted in accordance with all applicable, local, state, and federal law.

What is a heritage apartment

Rosemary Ruffin | Oct 31, 2019
Kristina Franklin | Oct 31, 2019

They have 4 floor plans you can choose from that are 2 and 1 bedroom with 1 bathroom. The office is located in building 3232-2 if you would like more information on them.

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Is this a section eight place because of the comments it make me think section eight voucher holders with a very low credit score are living here.

Diane Dee Fitzgerald | Oct 31, 2018
Dee Brantley | Oct 31, 2019

I'm lost 🤔🤔🤔.. If they do take section 8 voucher.. or ur credit score low!!??.. why would this make it the reason the tenants act that way??.. I have met college graduates, ppl with multiple degrees and have good credit score and still ignorant ASF!!.. Some ppl just don't know what to say.. because right about now u sound like the ppl u inquiring about living there IGNORANT 🤦🤦.. SMDH

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