SERVPRO of Panthersville

Sherma Sobers

The ServPro team was professional, courteous, respectful and timely in resolving my issues at a time when I really required their assistance. Julius and Priya arrived promptly everyday, they were patient in explaining what they were doing, they cleaned up each day after they we’re completed! Julius always did a follow-up on whatever it was that was performed that day, which makes me know that he cares about the customer. I would definitely use them again in the event that I had water mitigation issues!

Akinyele Umoja

SERVPRO of Panthersville is very professional and responsive to their customers. They communicate and advise you at every stage of your service. They are available for their customers 24/7!

AbbeyRoad HOA AbbeyRoad HOA

Great Service! Got the Job Done.

Vee Reid

Upon early morning rising in January, I discovered that my entire house had flooded overnight from a broken water pipe coming from my second bathroom and running out of my house through the garage, front and den doors. I immediately sought to find the shutoff, but couldn’t. In the meantime, my next door neighbor (Eddie) saw the water running from the garage and was able to shut the water off from the street. By this time I had ServPro on the phone pleading with them to come immediately to start vacuuming up the water. Speaking with Nadine (who I would later learn was the Owner) and explaining my situation to her, I asked if they could come immediately. She stated they were having a staff meeting but could send someone out afterwards. I pleaded with her to send someone immediately. Apparently she heard the desperation in my voice and said she would cancel the staff meeting and send someone immediately. How grateful I am to her for rearranging her plans to meet a customer’s need. This is what good customer service looks and feels like! Thanks to Nadine and her technicians (Julius and Andrew as well as Joe) for the professionalism they exhibited during my time of desperation.