Henry County Health Dept.

Toni Reid

Please update business hours on google

Felicia Howard

Very disheartening ☹️ Walked in and front desk person (found out 35min later she was office manager) was helping a young lady and it appeared that she was being a little harsh-all I heard was just sit down and fill out the forms! My situation: I’m here for a 3230/3300 form for my child to attend high school! I stood at the front desk for like 10 minutes while the front desk lady was reviewing papers then had the audacity to answer the phone…. Ma’am I just need to make sure that I am in the right place for the 3 week appointment that we waited for. She hand me the clip board with a crass energy! The other lady who I spoke with called me as soon as I squatted on the chair lol! She explained that she called me back so she can check me out while I complete the paperwork-I so appreciate that…. But wait!! If I was a scam , if I only knew if you have UNITED HEALTH CARE-Delta>> which they don’t take, but the service is covered at your PC not the HEALTH Department. The total cost for 2 forms/ immunizations transferred and the ear/eye exam = $97!!! Whatttt- he has insurance through his dad! “Oh we don’t take it” Well is there a sliding fee scale for parents that can’t afford it? “ Um no we don’t have payment plans” Y’all……. My frustration level went from 3-23!!! I know better!! I use to work here!! I know if a parent is requesting assistance especially for a child to go to school—- there are resources. I came here with the expectations that I may pay a copay $10-$30!!! I asked can I speak to the manager!! Why y’all, remember the front desk lady came over and leaned across the desk “ yes ma’am how can I help you “? In my mind I was like OMGoodness this is not the professional person I wanted to talk to>> I quickly said NEVER mind!!! I said to the original lady I was working with this is unacceptable! She said wait one second. Y’all she came back 7 minutes later where I know she mentioned to this lady EVERYTHING I just said. The white lady said- “ how can I help you “? Ma’am I’m not about to repeat myself!! I made the original lady to explain everything …… guess what>>>> when I said Oh ok when I use to work here, if there was a parent that was expressing the need of assistance and needed some financial help with the bill we would offer a payment plan especially when it is regarding a child. You will NEVER guess what the white lady (boss) said out of her mouth? Yes, you’re right we can definitely set up a payment plan! I could have fallen on the floor! I gently said without scarcity -thank you! My 15 year old son witnessed the entire episode! The original lady kept saying I couldn’t make those types of decisions! … and I said I never asked you to make the decision but at least help me when I ask for help! Then she said ma’am do have the $7 for the form? I looked at her like girl bye-but I said yes I do. Now, When we got to the back! AMAZING!!! 😋 Mrs. Asharie was fun, professional and warm! This really helped end this unacceptable visit at Henry County Health Department. I search what is the purpose for Henry County Health Department >> Google said…. They inform, educate, and empower people about health issues.

jessica Griffin

Heads up since it is not posted on the site. They close the office from 12 pm to 1 pm. Apparently they all take their lunches at the same time.

Shandi Hannah

I've been going here for years for routine check ups both Nurse Amber and Olivia are awesome straight forward and very informative.