Holiday Inn Club Vacations Scottsdale Resort

Rachael Gerganoff

Man, it’s hard to see such a fun resort get so run down. I’ve been coming here annually since they opened and back then there were SO many fun activities for the kids like movies in the pool, s’mores, making tie-dye shirts and now they can’t even seem to replace the broken basketball hoop at one of the pools. The staff seems to have changed tremendously and we overheard the district manager telling another patron that he didn’t care how she felt about him or the hotel since it didn’t effect him. Our balcony was filthy and covered in bird poop so we couldn’t use that, the pools were all very very cloudy, and the grills they used to have available have dwindled down to barely useable . Such a bummer

Elizabeth Krigbaum

The first time I came here it was really great, so I booked two more stays. The resort was truly kid friendly and allowed us to catch our 6 year olds at the bottom of the water slides, since they aren’t the strongest swimmers and life vests weren’t allowed. When we came back for a second time, everything started out fine and we would catch our kids at the end of the slides without any issues. Then, halfway through the day they stated they had a policy change and we could no longer catch our kids and they had to be able to swim on their own. This made zero sense since we had been doing it all morning without any issue. When I spoke to the hotel manager, she showed a complete lack of empathy and was quite frankly rude. I canceled my third stay with this location and booked with the Arizona Grand Resort instead since they have plenty of kid friendly water slides and pools for all ages. They want you to buy a timeshare, and tried to sell me one off the premise that every resort is “kid friendly”, but this proves otherwise. Very disappointing and will not recommend Holiday Inn Club Vacations.

Sara Stock

Had a lovely time! The hotel offered what the website showed, the staff were polite and friendly, the rooms were great! Nice to have your own suite, laundry, full kitchen, patio etc. The pools were clean and fun, life guards on duty at the kids pools, plus bonus adults only pool! Such an amazing stay! Can’t wait to go back!

Maury Castellanos

Very attractive facilities, well decorated and NO ELEVATOR FOR A 3 STORY BUILDING!! This is the second Holiday Inn Resort I see this in, the first one was at Apple Mountain in NC. Are you kidding? Are you trying to get sued for ADA violations on purpose? We had a late arrival because our flight got delayed. When we arrive we find a handy luggage cart, so everything is fine, we do a late check in with security, a nice Mexican American fellow named Jonathan, then we discover our room is on the 3rd floor and there is no elevator. My wife and I are 65 and 61 respectively and we have a disabled son. If not for husky Jonathan helping us carry our 3 60+ lbs plus luggage items up 3 floors, there is no way we could have managed and would have been required to seek accomodation elsewhere for the night. We are leaving this morning and dread having to carry down the heavy luggage now. Thankfully we have the benefit of GRAVITY, but I have heart and back issues. Let's hope for the best. VERY INCONVENIENT.