Eye M.D. - Ophthalmology

Lisa Warren

JESUS LOVES YOU

Lisa Warren

Got eyes tested several different times. The script was wrong. Gave me a new one. The Staff said he would make it right, on glasses. The staff is rude and lied. Jesus loves you.

Kitty Meren

I WAS a patient at Eye M.D.-Ophthalmology. This is a lengthy review, COMPASSION AND THE WAY SOMEONE SHOULD BE TREATED IN GENERAL ARE IMPORTANT. I DO NOT KNOW IF THE OPHTHALMOLOGISTS ARE AWARE OF THE WAY "RECEPTION" TREATS THEIR CLIEINTS, THE 2 ON DUTY NOVEMBER 30, 2021 2:30 PM, SENT ME OUT CRYING FROM THEIR LACK OF COMPASSION WHILST I STRUGGLED TO EXPLAIN MY SITUATION AND NEED AS A CURRENT PATIENT OF THEIR OFFICE. Communication for me is hard because im still relearning how to speak, they could not have been more annoyed with my struggling.In the beginning of October 2021 I was diagnosed with a rare condition called Guillian-Barre Syndrome. Along with acending paralysis due to my immune system deteriorating the sheath lining of my nerves this Syndrome completely paralyzed my facial muscles. This includes my eye lids not being able to completely close. It took less than a week for me a normal, healthy active person to be life flighted from Tullahoma Harton hospital to Vanderbilt in Nashville where I spent several weeks in Neuro ICU then transfered to inpatient rehab for another 28 days where I had to relearn to walk, talk and eat. During that time EVERY 4 HOURS I required eye drops, had to sleep with a mask because my eye muscles were incredibly compromised. On top of the already mentioned medical nightmare I also had a adverse reaction to medication and spent another week in Cardiac ICU at Vanderbilt. It was an absolute must that I immediately get into my ophthalmologist upon discharge to make sure there were no major changes affected by the paralysis. Truly not a "general exam" appointment. I have my eyes checked every year. Unfortunately, my yearly cut off was October 30, 2020. I was in the hospital from October 4th and finally home November 28th. I explained it was not a general appointment, more of an emergency. She informed me they didn't do emergency eye exams and I would have to talk to the other receptionist. When she was off the phone. Well, there would be no way for them to accommodate my needs until January and they were less than cordial about me asking if I needed info sent from any of the team of doctors that cared for me. Bottom line, I left the office in tears. Checked the reviews on some other ophthalmologists, found another IMMEDIATELY. Called explained my situation. This office CLEARLY UNDERSTOOD and was EDUCATED on the danger of my situation. My appointment was scheduled the NEXT DAY. IF YOU VALUE YOUR EYES AND HOW YOUR TREATED STAY FAR AWAY FROM THIS OFFICE.

Travis Sandiford

Called at 8:05 am on Friday July 23 and y'all are still closed not good for business.