Hot Box Smoke & Vape

Jenna Marie

I don't normally take the time to write reviews, so if I'm writing a review, you know I hated my experience or I loved it. I can only imagine how boring it is to work at a vape shop. The day must go by so slow. If Shaun was bored, you would NEVER know it. He's always in a great mood and he's such a positive person. He always jumps up before I even make it to the door, ready to help me. I finally had to buy a new vape last week, and he literally went through each vape they had letting me ask as many questions as I needed to. He probably spent 15/20 minutes with me that day and he never acted like I was a bother. The stock at this shop is usually not that great and there are 2 other shops just as close to my house with a better selection, so this shop keeps my business because of Shaun.

mackenzie bennett

We were sold on this shop the first time we visited and met Shaun. We only come here now just because we really vibe with him, even though there are other shops closer to our home. Him and the man with red hair (sorry, I’m so awful with names) are always super helpful, friendly, knowledgeable. Good products, cool setups and promos/deals. Also, to the people complaining about the “getting lunch” sign… maybe just don’t come during lunch time? Employees are still people, and people need to eat. :) Especially since there’s usually only one person running the store at a time, when else do you expect them to eat? 30 mins is completely appropriate for a lunch break, and is likely mandatory under GA labor laws. Let’s cut people some slack and view them as humans rather than retail robots who exist solely to serve us. All humans need to eat, all humans have rough days sometimes, all humans deserve some kindness and empathy. Complaining about someone eating lunch or working in a creative outlet during dead time ain’t it yall. Respect to Hotbox for hiring some GREAT retail specialists, best vape shop around!

B H

I LOVE coming here! They have a vast selection of products at competitive prices! The customer service is excellent! Shaun was very helpful with any questions I may have had and made the experience fun. They are currently having a raffle and spin wheel with some awesome deals for the whole month! Definitely would recommend

Daddy Best

Want a new vape? Enjoy being sold refurbished pieces as New condition at beyond FULL PRICE. Want juice? Enjoy finding a flavor you like and seeing that they never restock it. Want a question answered? Enjoy finding that answer on your own. Want good customer service? Enjoy the most unknowledgeable, most inexperienced, rudest, laziest staff you'll ever encounter. They are more concerned with turntables and FrootyLoops or their PS4 than they are with doing a good job. Want the shop to be open during their regular hours? Enjoy visiting multiple times per day only to find the same "Be back in 5" sign taped to the locked door. Scumlord business, operated by amateurs in the trade.