Family Medicine Center

Category: Medical clinic

Address: 2700 Westside Dr NW # 103, Cleveland, TN 37312, USA

Phone: +14234721511

Opening hours

Sunday: 8:15AM–12PM

Monday: 8:15AM–4:30PM

Tuesday: 8:15AM–4:30PM

Wednesday: 8:15AM–4:30PM

Thursday: 8:15AM–4:30PM

Friday: 8:15AM–4:30PM

Saturday: Closed

Reviews

Devin Farmer

Oct 25, 2022

EDIT: I received a phone call stating that the insurance problem has been resolved and I can now schedule an appointment. I am adjusting my previous review from 1 star to 5 now that the situation has been resolved. I have been to this doctor’s office for around 8-9 years now. I have never had any issues with this office until their previous group change to Summit Medical. I had to redo my paperwork to make sure I had updated information, I did this prior to my appointment time. However, I received a phone call from Pam stating that they had cancelled my appointment (same day) due to my secondary insurance being one that they do not accept. I asked her to take the secondary off of my file because most places don’t accept it any way, she advised me that she couldn’t remove it from my file because that was “insurance fraud.” She mentioned that they supposedly have to bill the secondary insurance, if they don’t, it is fraud. With this being said, they are refusing me as a patient and will not see me under any circumstance. This office was once great, now, I do not recommend.

amy everson

Jul 31, 2022

I have tried calling to get a follow up appt for 2 weeks and no one answers the phone.

Brad Miller

Jun 7, 2022

Great place

Carrie Talton

Jun 6, 2022

The ladies that work in the receptionist area are completely rude- especially Kathy. The will not own their mistakes at all. And forget getting a call back. The doctors are great- but with the horrible staff in the receptionist area, you will lose patients.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do you have to make appointment or can you walk in and see doctor?

michelle garland | Oct 30, 2020
Sara Glaspey | Oct 30, 2020

They typically can get you an appointment for the same day, as long as you don't have a preference in doctors/nurse practitioners. Just make sure to call. 😊

Read More

Do you have to have an appointment on Sunday to get a prescription refill?

Steven James Phillips | Oct 31, 2018
Perry Singleton | Oct 31, 2018

Not yet, they are starting appointments in September.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places