Record Retrieval Solutions

Category: Legal services

Address: 1542 Kingsley Ave # 143, Orange Park, FL 32073, USA

Phone: +18662117866

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ashley Cunha

Jun 29, 2022

I use Record Retrieval Solutions at work, and have for over four years now. I always have a great experience, and have had many team members go above and beyond to get records to me as quickly as possible. I have all kinds of options for ways to get records, but RRS is always my first choice. Excellent service all around. Highly recommend.

Ashley Arroyave

Jun 15, 2022

Our law firm has used Record Retrieval Solutions numerous times over the years and we wouldn't consider using any other company to order medical records. Every single person here is incredibly helpful, communicative and good at what they do. They can get records from anywhere and they get them fast. The customer is updated every step of the way. Don't hesitate to use RRS, you will not be disappointed!

Brandy Brown

Feb 11, 2022

Amazing

Cheryl Henderson

Nov 16, 2021

I met with Kelly and was very impressed with her, she was very pleasant and very helpful in helping us come up with a solution to a particular issue. I will continue to use Record Retrieval for our record needs and will definitely refer RRS to others in the industry.

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Questions & Answers

Will I stay compliant with HIPAA regulations if I outsource record retrieval?

Record Retrieval Solutions | Feb 2, 2022
Record Retrieval Solutions | Feb 2, 2022

Our online portal is HIPAA-compliant and uses multiple security layers to protect data. We also stay up to date on the laws and regulations — including HIPAA — for requesting and obtaining records.

How will I get my record requests?

Record Retrieval Solutions | Feb 2, 2022
Record Retrieval Solutions | Feb 2, 2022

We deliver your record requests through our online portal for your immediate and easy download.

What are the benefits of outsourcing IT services?

Record Retrieval Solutions | Jan 3, 2022
Record Retrieval Solutions | Jan 3, 2022

Hiring an in-house IT professional with a wealth of knowledge and experience is extremely cost-prohibitive for small and medium businesses. Instead of investing so much into one employee, it would be better to hire an organization that is dedicated to providing you with round-the-clock IT support and that can address your present and future IT needs.

I’m shopping the market for an IT provider, what are the questions I should be asking?

Record Retrieval Solutions | Jan 3, 2022
Record Retrieval Solutions | Jan 3, 2022

Try to assess where you need the most help in your technology and ask potential IT partners more about how they would handle these situations. It’s also very important to work with a service provider that will manage all your needs within your budget, so make sure there aren’t any hidden fees and that you only pay for the services you need.

How can I track the status of my record requests?

Record Retrieval Solutions | Jan 3, 2022
Record Retrieval Solutions | Jan 3, 2022

Our online portal allows for 24/7 status tracking. You can rest assured that we proactively and consistently follow up with records custodians to ensure that your request is moving forward.

How can I submit a record request?

Record Retrieval Solutions | Jan 3, 2022
Record Retrieval Solutions | Jan 3, 2022

You can conveniently place an order using our online portal. After sending us your request, you can leave it up to us so you can focus on other important work.

Why should we use Record Retrieval Solutions rather than doing it ourselves?

Record Retrieval Solutions | Dec 4, 2021
Record Retrieval Solutions | Dec 4, 2021

Our clients avoid wasting all the time, energy, and sometimes unnecessary money it takes to deal with the many inescapable hassles of requesting medical records by letting us do all the legwork for them. They focus their resources on more profitable endeavors, trusting us to complete every request with the utmost care and thoroughness.

What is your average record delivery time?

Record Retrieval Solutions | Oct 30, 2021
Record Retrieval Solutions | Oct 30, 2021

Our national average turnaround time is 14 days.

Why should I use Record Retrieval Solutions?

Record Retrieval Solutions | Oct 30, 2021
Record Retrieval Solutions | Oct 30, 2021

We go beyond fast records retrieval. We also proactively follow up on each request to its full completion while keeping clients in the loop with calls, emails, and 24/7 online tracking. Our core team has decades of experience in the industry and know how to problem solve and pivot to resolve any issues that threaten to delay delivery.

What states do you gather records from?

Record Retrieval Solutions | Oct 30, 2021
Record Retrieval Solutions | Oct 30, 2021

We serve clients and gather medical records from all 50 states across the US.

What does your company do?

Record Retrieval Solutions | Oct 30, 2021
Record Retrieval Solutions | Oct 30, 2021

Record Retrieval Solutions helps attorneys and insurance agents settle cases faster and focus their resources on more important tasks by providing fast, reliable, and compliant records retrieval services across the US.

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