Penske Truck Rental

Baywand Sdiq

NEVER EVER ! Try this company! More than a month i bought the van from them so far didn't get my van because of the stupid reasons .... today we should get the van and when we arrived they're saying the van is not ready to pick up ...... THIS IS MY FIRST AND LAST TIME TO DEAL WITH THIS COMPANY ⛔️⛔️

Roy Moore

Overall Penske’s service protocols are extremely Stupid. This particular shop. Ugh. I broke down Saturday. One of their service Techs diagnosed the problem. But because they are from a different facility, this shop has to Redignose the problem. But can’t seem to get it in the shop because it’s Not a priority because it’s NOT on of their trucks that runs out of their facility. This is a system wide issue except for a few places. Stupidest procedures I’ve seen in 40 years of being in this industry. They Waste more time and money diagnosing a problem than they do fixing a problem. I raised the star rating only because my truck was fixed. Still, Penske spends more money verifying what’s wrong with a truck. Over fixing the issues. Us OTR drivers aren’t totally comfortable in SUB trucks. We understand we need to be in them occasionally when it merits. But like my issue (truck) it took literally an hour to fix the problem.

Mike Spinosa

Great experience with the workers and the gas island worker

Doug Thomas Sr

Good