Encompass Health Rehabilitation Hospital of Mechanicsburg

Melissa Mong

I can't begin to say enough good things about this place. From the moment of arrival until discharge the level of care was phenomenal. Highly recommend this rehab hospital.

Courtney D

As an intern, I have never met nicer staff! I was welcomed by every worker I passed and it is not common to have this at facilities. Everyone I met talked to me as if we knew each other and made me feel very welcomed. This facility does an amazing job making people feel welcomed and appreciated.

Desi Miller

Extremely displeased with this facility. Their lack of care and customer service is beyond shameful. A family member was referred to this facility and the ability to even communicate with them has been less than adequate. The visiting hours for this location are absurd. They are limited due to “covid” but are consistently changing. I was told 10am from both the relative and the reception that was the start of visitation but that was not the case. I drove nearly an hour and a half to this location. I am unsure how relatives are supposed to visit their loved ones when they don’t start visitation UNTIL 4 IN THE AFTERNOON. And are limited to the evening. So not only have I been unable to visit, but my relative’s room outlets DO NOT work. Thus, she has not been able to communicate with her personal device. And the provided phone in her room is ancient and hardly audible. The check-in Karens were less than helpful and I fully expected better from a facility of this profession. DO NOT expect respectable service. You will be sorely disappointed.

CARLA Minich

DO NOT LET YOUR LOVE ONES GO HERE. IF YOU CARE ABOUT YOUR LOVE ONES PLEASE DO NOT LET THEM ENTER THS PLACE. I KEPT TELLING THE STAFF THAT SOMETHING WAS OFF WITH MY PARTNER AND THEY REFUSED TO CHECK IT OUT -JUST KEPT TELLING ME HE SEEMED FINE. WHEN OTHERS TALKED TO HIM ON THE PHONE THEY NOTICED IT TOO AND AFTER I REPORTED IT THEY REALLY TREATED HIM POORLY. DR. KLEIN HAS NO BEDSIDE MANNERS AND WAS RUDE AND LOOKS DOWN YOUR NOSE AT YOU. NO ONE EVER WANTED TO ANSWER YOUR QUESTIONS THEY WOULD KEEP SAYING I WILL FIND SOMEONE TO ANSWER YOUR QUESTIONS. STILL WAITING. MY PARTNER DISCHARGED HIMSELF/THEY WERE MAKING HIM FEEL WORSE THAN BETTER. THIS JUST HAPPENED RECENTLY. I AM JUST TRYING TO PREVENT OTHERS FROM GOING THROUGH WHAT WE DID.