Genesis of York

Category: Genesis dealer

Address: 2425 Industrial Hwy, East York, PA 17402, USA

Phone: +17177552944

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Joshua Gordon

Jun 2, 2022

Just had a few test drives with Tim. Nice guy, knowledgeable, and I appreciate that he wasn’t pushy. He made it a good experience.

David Clapp

May 21, 2022

If you have a Genesis, I have a 2021 G80 3.5 AWD, this dealership is hands down the BEST! Jim, Michelle and Chris are extremely thorough and provide exceptional service every single time I need service or oil change, etc.. I understand it is hard to find a Genesis to buy right now, but if I were in the market, I would be on their waiting list. These guys are top notch, and I have 6 cars. I only have one Genesis but I receive the best service and communication from this dealership than any of the other dealerships I have used. Genesis of York is phenomenal, keep up the great work!

Huma Shaharyar

Jan 4, 2022

Tim was very good salesman, he helped us with everything what we needed and also I enjoyed the ride of Santa Fe Hyundai . Thanks

Vincent Trivarelli

Oct 28, 2021

The one star rating applies to the service department only. This is actually my second one star review of their service department. The first was deleted after they quickly rectified the issue (after they read the poor review). I own a 2018 G90 Ultimate. In early 2021, I noticed the side mirrors looked to be melting. The housing was deformed which caused the paint to separate. The service department didn't want to address the issue and it got to the point where they wouldn't return my calls. After I spoke with Corporate Genesis and wrote a poor review, they replaced both mirrors. I'm now dealing with the same issue (one mirror this time), and another issue where my car was returned to me from their dealership covered in an unknown substance that damaged the paint on the trunk. It has been a week and as expected, they are continuing to evade me. The most recent email advised me to "stop in" even though I already told them that I'm away on vacation. My key and vehicle are available to be picked up while I'm away. While I've never dealt with sales at Genesis of York, I will still confidently recommend avoiding this dealership. If you buy a Genesis, you'll likely need warranty service (I've had a variety of issues) and dealing with service there can be a nightmare. Update 10/28/21: The dealership, despite the "owner's response" below, has still done absolutely nothing. Meanwhile, the issues with this vehicle continue to compound. Most recently, the rear seat TV screens are frozen on the map screen. Genesis of USA are also unable to contact this dealership. They've been disappointing as well. Avoid this brand, avoid this dealership.

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Questions & Answers

Are you charging above MSRP?

Genesis of York | Sep 30, 2022
Genesis of York | Sep 30, 2022

We do not believe in charging above MSRP or adding vehicle markups to our new vehicles even while inventory is scarce. We want to be your trusted family dealership where you'll return to buy and service your vehicle with us.

I was in a wreck, do you do bodywork?

Genesis of York | Sep 30, 2022
Genesis of York | Sep 30, 2022

Jack Giambalvo Family of Dealerships offers two convenient Collision Centers for our customers: 1) Giambalvo Collision Center at 2425 Industrial Highway, York -or- 2) West York Collision Center at 4595 West Market Street, York

Do you buy vehicles?

Genesis of York | Sep 30, 2022
Genesis of York | Sep 30, 2022

Yes, we'll buy your vehicle even if you don't buy from us (all makes and models) or we can use it as a trade.

What's the difference between financing and leasing a vehicle?

Genesis of York | Sep 30, 2022
Genesis of York | Sep 30, 2022

Lease: You don’t own the car; you pay to use it for a fixed period of time. At the end of the term, you either return it or buy it. Finance: You own the vehicle and get to keep it, use it how you want, for as long as you want, and add any customizations or modifications that you want.

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