Massey Hyundai

Category: Hyundai dealer

Address: 1706 Massey Blvd, Hagerstown, MD 21740, USA

Phone: +13017396756

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–6PM

Reviews

Shari Baroody

Oct 29, 2022

Came into Massey Hyundai via tow of my 2017 Tucson with a blown engine and was met by the most courteous and professional staff from the beginning. Steve Saunders was patient and understanding and went to work to get me the best possible deal. After testing multiple cars, I decided to replace the car I Loved with a newer used 2020 model. I was offered a decent trade amount for my vehicle and chose another Tuscon. I have owned three Hyundai's( this being the fourth) and have had good experiences with most of them. Thanks to Steve, RD in finance, Chris and Mark in Service, I am a very Happy customers once again. Much gratitude to the Team at Massey Hyundai. Sincerely, Shari Martinsburg, WV

Tracey Moser

Oct 28, 2022

At the time we got our car, it was hard to get cars on the lot. When my husband and I narrowed down the type of car we wanted our sales person was kind enough to hold it for us! Overall experience was great with all people involved.

Haken Covert

Oct 20, 2022

They have had my car for 4 months now trying to fix it. I'm paying on a car I don't even drive. They keep giving me the run around when asked how things are coming along.

Lydian Miles-Monaghan

Oct 18, 2022

I've never gotten out of a dealership with a new car in 2 hours. A+++ and shoutout to Steve Saunders!

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Questions & Answers

Do you help people with bad credit?

Ted Smith | Oct 30, 2020
Massey Hyundai | Oct 30, 2020

Yes. We have the best options available for all buyers.

since you are so close to the PA border, do you perform PA state inspections?

Tom Mattei | Oct 31, 2019
Julie Johnson | Oct 31, 2019

The answer is no. I live in PA and bought at Massey.

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The financial manager cannot produce any of the policies he maintains they have regarding financing or money returned. Any luck with anyone else there? I called the 2 Massey personnel, with no call back. Suggestions for getting our $1500 back?

Christine Baumann | Oct 31, 2019
Chris Hutzler | Oct 31, 2019

Depending on what's going on, and if it's a deal gone bad concerning a new Hyundai you may try reaching out to Hyundai to see if they can intervene in your behalf. Otherwise, assuming they have taken money that they aren't entitled to, you may have to contact the small claims court in Washington county and file a case against them. It doesn't cost much to do it, and there's no lawyers needed just make sure you can document your case and present it to a judge.

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Any weekly or bi-weekly payment options

Miguel | Oct 31, 2018
Daniel Massey | Oct 31, 2018

Yes

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Has anyone had a problem canceling the maintenance program? We were told it could be used at any Hyundai dealer, but that was not true. We are having problems getting our money back. Do I need to seek legal action? Who do they report to?

Christine Baumann | Oct 31, 2019
Ramonn Jones | Oct 31, 2019

I cancelled the maintained program on the car in driving now. It took awhile to get my money as it comes from another source, then to Hyundai financial, then to the dealer where u got the car from then to you. But you have to stay on them. I was told it took about 30 days to complete everything before I got my check.

What are the different financing options you guys have for those struggling with bad credit?

Miguel | Oct 31, 2018
Andrew Reed | Oct 31, 2018

They will help you find financing but beware any dealership who finds you financing will be likely making more money off you. My suggestion is to find your own financing before going in.

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Is Massey Hyundai never going to sell electric ioniq or have any in stock? Even Focus EVs? Is Massey trained to care for BEV vehicles?

Rebecca Decker | Oct 31, 2018
J.C. Starkey | Oct 31, 2018

When I was there last, they had an Ioniq on the lot.

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