Brand New Med: Natalia Southerland, MD

Allison Howe

First off - I booked my appointment 2 weeks in advance, and then I no showed Natalia. Talk about mortifying. I am from out of town and Natalia was patient and gracious with me. But her practice is clean, and a safe space. I am 31-Years-Old and I stopped going to the Doctor's office in Canada(where I am from) because of the 10+ Hour long waits, Neglectful Service and lack of concern for me. I am in awe of Natalia and Brand New Med. She was thorough, care-full, patient and considerate. I have never in my life had a Health Care Provider who cared for me and wanted me to get better. I have never had an exam that went through my health physically, psychologically or emotionally. I will be back, I will also take her recommendations on books and healthy activities. I can not shut up about Natalia, and how well she treated me, I will absolutely be back!

Kimberly Griffin

Dr. Southerland is AMAZING! The appointment was not rushed. I got to take my time understanding everything about my health and hear explanations for what is helpful for my lifestyle. This is how visits with doctors should be!

T Werts

I am a fairly new patient of Dr. Southerland. Since my initial visit I’ve been impressed how she acknowledges my concerns with empathy, compassion, patience and with genuine concern. She is a great listener and she knows how to effectively communicate. She has awesome bedside manners which makes it easier to share my concerns and it makes me more likely to follow her advice and treatment plan. I don’t feel rushed to communicate my concerns during my visits. All of my testing has been followed up in a very timely manner. As well as setting time aside to discuss. She always encourages me to ask questions about what I don’t understand and she definitely make sure that I do understand. We recently had a very difficult conversation about some very serious test results. She explained the results in detail with compassion and empathy, she followed up with information about the results, but most importantly she asked about where my head was after the devastating news that I received. That really meant the world to me that she cared how about where I was mentally. She is on time for my appointments. She is easy to contact. She is very professional and relatable. She NEVER misses a teachable moment and she always sends information on how to remain healthy and mentally healthy as possible. I feel very fortunate to have found her. She is great!!

Ashlee Freese

Natalia has literally been the best doctor I’ve ever met in my life. She’s very humble and truly wants to get to know you as a human, not just a transaction. There isn’t anyone better that I would recommend other than her because that’s how great she is. Her communication is on par! I don’t ever have to worry about calling in asking when this or that will be done as she always reaches out to let you know. 10/10 I highly recommend Natalia.