Address: 400 S Main St, Butler, PA 16001, USA
Phone: +17242872766
Sunday: Closed
Monday: 9AM–8PM
Tuesday: 9AM–8PM
Wednesday: 9AM–6PM
Thursday: 9AM–8PM
Friday: 9AM–6PM
Saturday: 9AM–5PM
Ken
***NOTE: This review was made before Cochran bought Butler Country Ford. It isn't quite the same now. A few of the original nice people are still there but when you have service work done you are charged for EVERY little thing. BCF never did that.*** I have been buying Ford/Lincoln products since 1979. For the past 6 years Butler County Ford has been my dealership of choice. This is the only dealership that made me feel totally comfortable to deal with. I trust them. Their deals on vehicles (and financing) have always been fair and painless-never any pressure to buy. Their vehicle service has always been great! You get the feeling that they are really trying to give you a good experience when you visit their dealership. Any time I had an issue, they were prompt and courteous with me. One of the greatest assets they have are the people that work there. Every time you visit you work with the same people. Year after year. When I see a dealership that doesn't have a lot of personnel turnover, I know I've found a dealer that cares about more than the bottom line $$$. They have a easy, cool vehicle drop off point. If you have to wait for your vehicle they have a nice, quiet, brand new waiting room with free WiFi, coffee, TV! Businesses that operate like this are hard to come by these days. I never rate a business at 5 stars, but this dealer deserves it. Keep up the good work!
Ian Miller
Very disappointed with the call service line. My Ford manual directed me to contact a Ford dealer r/t an issue I was having with the power steering and computer warnings. I was told to schedule an appointment with the dealer and have them run a $150 diagnostic without any explanation or direction on what could be the issue. It’s basically the equivalent of the doctor telling you to get an immediate x-ray of your foot without doing any form of an assessment first.
Sarah Doctor
Kevin worked to help me resolve my issue quickly! Might not buy another Ford ever again but the customer service from Kevin was A++
Melinda Schultheis
Service Department is awesome! Drop my car off and they take me to work! Always friendly and easy to schedule!
Thanks! Your review is awaiting moderation.
Yes John, we do have emissions testing available at Butler County Ford. If you’d like to schedule a service appointment just call724-287-2766 and our friendly service writers would be happy to help. Thanks for your inquiry!
Good afternoon! I can answer that.. you do not need a coupon! The Works package is highly requested and priced directly from Ford. You can contact Kevin or Rob at 724-287-2766 extension 302 or 303 for an appointment. Thank you for your interest and we hope to hear from you.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.