Washington's Carpet One Floor & Home

Category: Flooring store

Address: 1790 Ashland Rd, Mansfield, OH 44905, USA

Phone: +15672410420

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 10AM–2PM

Reviews

Steve Reynolds

Sep 6, 2022

Helpful and knowledgeable Sales Staff

Sandy Mutchler

Aug 9, 2022

Lots of choices in carpet. Very nice sales lady.

Eric Speegle

Aug 8, 2022

Very friendly staff I would recommend if you need flooring to stop on in there.

Laurie McWherter

May 31, 2022

Mark Bailey, who measured my flooring, removed the dining room vinyl and came back to put it back down was an extremely capable and nice person who was very customer-oriented. The installers, young men, who put down the bathroom flooring were courteous and sympathetic. However, I do have a problem with the office staff. This job was problematic as it had to be coordinated with Mr. Rooter who was digging up several areas in my home to replace a sewer pipe. I could only talk to Heather, who is only in on certain days and certain hours. When trying to schedule with her, I told her I had a business and was trying to work around that...and she said they are a business too and are booked very heavily at this time. Scheduling was finally agreed to over a period of 2 weeks to finish, but I am so grateful to Mark and his willingness to do the dining area himself as he admitted, it would be confusing to someone else. There were adjustments in my bill because some things were not needed in the bathroom area. I paid the balance with a credit card. Heather asked if I wanted a receipt, and I said yes. That was 3 weeks ago. I called on 5/18 and left word (as Heather was not in that day) to get a copy of the adjusted bill that said "Paid in Full." It is 5/27 and I still have not received it. All of this business is done by handwritten invoices. If the invoice was computerized, it would be a simple solution to adjust it and email it to the customer. Even if it is handwritten, I still haven't received it either by email or snail mail. My suggestion is that they computerize their business so that anyone in the office can look at a customer's account and see exactly what discussions took place, even with another person in the office. Everybody knows everything at the same time. And please mail me a final invoice stating "Paid in Full."

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 29, 2022
Jackie Quarry | Oct 29, 2021

Everyone is wearing a mask.

W

Anonymous | Oct 29, 2022
Anonymous | Oct 29, 2022

a

do you sell 10x14 rugs ? and do you deliver to sullivan oh

C. Allen Ballou | Oct 30, 2018
Washington's Carpet One Floor & Home | Oct 30, 2019

We can have carpet bound or serged to the size desired. We deliver for a fee which would be based on the address that we’re delivering to. Feel free to contact the store for more details.

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