T-Mobile

Juan Bolona

Terrible sales tactics. Do not go here

Brenley Carmine

thank you kenya & vanessa! :)

D J

Went in to fix my phone and Rosie took care of me. It took less than an hour and she was so nice and polite. She made my day and her smile was amazing. Thank you Rosie.

Ratso Sloman

Hands down this is the ONLY place to go if you have any issues with your T-Mobile or Sprint phones. John is the repair center manager and he and his team will go the extra mile to fix any problems you have with your phone. I tried to call the 800 number multiple times and the first level technicians are woefully ignorant, basically reading scripts. I knew more about my phone than they did. So I went to the Flatiron location and John spend a good hour with me and cleared up FOUR issues I had, two on my phone and two on the my wife's phone. This is the second time that John has gone out of his way to leave me a happy, satisfied customer. He is incredibly knowledgeable and if he needs to do more research, he googles the problem and comes up with the solution. Kudos to the repair staff at T-Mobile on 23rd Street!