Spectrum Store

Category: Internet service provider in New York

Address: 4211 Broadway, New York, NY 10033, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Wallace Flores

Oct 21, 2022

Good service, not lightning fast but they got to everyone in due time and solved the issues the customers had..

aiopoe66

Sep 24, 2022

Do not be fooled! They will offer you the service that they think is superior to others. You will regret it, after a while the price will go up without warning. I looked for the service that suits you, ask other companies what service they offer. They are very unscrupulous. To cancel your service or switch is going to be a headache. Luck

johanna blanco

Sep 11, 2022

Spectrum is the worst internet company I've ever had in my life, I've been with it for a year now and I've never had efficient internet, I've always had problems, I've had to turn off, restart, etc. the machines they give you. I've always had to keep calling to get my internet fixed. They charge too much money for the service and it is not worth paying so much for something that is not good and every time it stops working. Every time it's something new but it never works for me. When you go with their representatives, each one tells you something different about the services, about the charges, but none of them informs you of anything, they have told me lies about the offers or payments. I would never recommend this company for any type of service because they really have not been responsible to me in the time I have with them.

Joel Tenesaca

Aug 27, 2022

Oh my god today Saturday 27/8/22 You went to change an internet box that was terrible service, my mother, arrogant and slow, I had to wait 1 hour, I didn't have people, they just stopped to talk and God, I don't know what to say about this company, I think they go with Donal Trump because that's called spectrump

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Questions & Answers

Can I go to the office to upgrade my modem and able boxes without an appointment or a service visit?

Aaron Newman | Oct 30, 2019
Leslie Taylor | Oct 30, 2019

Yes

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Do I need to make an appointment to visit this location for a internet modem exchanged?

Teresita Roso | Oct 29, 2020
Erick Cruz | Oct 29, 2020

Not really, you do have make a line, but flows quickly

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How do i get the signal to calm itself with the radar and news it is picking up all kinds of news... Service is strong at Spectrum I just want to feel comfortable so respect Viewer Indiscretions!!

J O | Oct 29, 2020
O P | Oct 29, 2020

You may have to specify which signal are you talking about and the question is too general. You may have to elaborate more

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Can I turn in equipment there

Aqua Timer | Oct 30, 2018
Aimee Martinez | Oct 30, 2018

Yes

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Can i get just Wi-Fi services

Eugene Smith | Oct 30, 2018
Michael Colon | Oct 30, 2018

(Current customer) Yes you are able to

Do u come to install in the bronx

Orlando Sandiford | Jul 31, 2022
Henry Godwin | Jul 31, 2022

Spectrum is very limited in the Bronx

Can I return my cable box at this location? I no longer want cable TV but want to continue wifi

John Lichioveri | Oct 29, 2021
Asheena Williams | Oct 29, 2021

Yeh u can talk to them about just wifi service n return the cable box there .

can i reyurn my boxes there

Abel Marte | Oct 29, 2021
mrs smith | Oct 29, 2021

Yes you can

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may i have the local spectrum office phone number? I need to speak to a local agent who helped me with my service yesterday.

Julio Perez | Oct 29, 2020
carlos ciriaco | Oct 29, 2020

Spectrum doesn't have store numbers for any of their stores.

They are the best despite what they say for me because other companies are a little cheaper but the service a little bad and others are expensive for the money in my pocket.

Geovany Domínguez | Oct 30, 2019
Leslie Taylor | Oct 30, 2019

I don't speak Spanish!

is there a local ph # for this location?

Patrick Fleming | Oct 30, 2019
Arelis De La O | Oct 30, 2019

I dont think so. Its a general number.

can i print out old invoices from a closed account

chris R | Oct 30, 2019
O P | Oct 30, 2019

Once account is closed I believe you not longer have access to information in that account, but in some cases you can get it through customer service.

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Is it normal to have a Spectrum agent come to your apartment to offer you service?

Noel Rivera | Oct 30, 2019
Carlos Gonzalez | Oct 29, 2020

They’re marketers . I was in the sales business for 10 years so I used to do door to door just like them . They go door to door giving spectrum service for those who don’t have it , it’s not a scam lol

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Your company sent me a letter by email, and I don't know where I sent it because I can't find it, could you please send it to me again, thank you.

Beatriz Ruiz | Oct 30, 2019
James Reyes | Oct 30, 2019

Why not call them? The card only shows promotional deals, which you can get over the phone.

Cashier o p extremely rude, I asked about rate increase, she said, we do whatever we want, don't you know how to read? Wow, priceless...

Rafael Miolan | Oct 30, 2019
Gordon Turner | Oct 30, 2019

You should report the cashier on bad customer service

Hi Richard, I have been a spectrum customers for over 20 years. My question to you is: I want to disconnect cable but I would like to keep the Wi-Fi is this possible and should I take the box(with wires) to one of Spectrum office?. Thank you.

Richard Buenaflor | Oct 30, 2018
Sam K | Oct 30, 2018

Hi! You mean you want to cancel your cable TV subscription and keep your internet service! Right! Yes, it is possible, all you need to do is call spectrum to cancel your cable TV subscription and pick the right internet plan for you, after that they will let you know about returning your old cable box.

are you open on sundays

robert kim | Oct 30, 2018
Zoila Acosta | Oct 30, 2018

Yes until 5 pm

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