Address: 2 Lafayette St, New York, NY 10007, USA
Phone: +12126934900
Sunday: Closed
Monday: 8:30AM–4:30PM
Tuesday: 8:30AM–4:30PM
Wednesday: 8:30AM–4:30PM
Thursday: 8:30AM–4:30PM
Friday: 8:30AM–4:30PM
Saturday: Closed
Tracy Crowe
MCU is the worst bank EVER. I have been on hold for 3 hours trying to fix a problem they did. This is unacceptable for a bank to treat your customers like this they need to fix this issue before i close my account and move to a bank that cares.
Glenn Bell
Made an appointment only to wait another 1hr and 30mins after my time. Also, Online banking extends wait call time as your waiting for Representative. My advice is to avoid banking with MCU altogether. There customer service is terrible
Henry Henry
I witnessed one customer service rep is very rude and aggressive to a lady who walked in just to do business. She didn’t have a name tag, but heavy set with glass and low cut hair. Her service is terrible and I never imagined to ever hear such rude behavior in a banking system. Without us customers, they won’t have a job. Customer Service training is definitely needed throughout this location especially with those ladies sitting in the cubicles.
Agatha
awful; long wait time; had problems with getting out of an insurance program; closed account years ago; they're still mailing me invoices/statements as zero!
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Please, I need the bank routing number to my saving account in order to set up my social security banking information for my monthly payments.
You will have to go there to find out.
Yes you can
Yup
No they don't. Had mine replaced 3 weeks ago and it had to be mailed
Chartered Standard Bank
You have to register for online account, create a username then login
I'm not too sure because everything is by appointment only.
Yes you do.. Call the bank and find out. You need proper State ID. Also they will check your temp.
Yes during normal work hours
It's not open on the weekend
For me i preferred NO.
Mcu blows cancel your account
This bank sucks go somewhere else
This bank sucks go somewhere else
Yes they do
Yes it should
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