Capital One Bank

Category: Bank in New York

Address: 37-02 82nd St, Queens, NY 11372, USA

Phone: +17183351500

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–12PM

Reviews

carmen jimenez gomez

Oct 7, 2022

Att. Mr. Sergio Serrano Mr. Serrano: I want to thank the attention I have received today from Ms. Gissell Estevez, which has been outstanding. I had gone to the branch 5 times and nobody had solved anything for me. All good words but they didn't solve anything for me. Today, at last, I have found an efficient and friendly employee, Ms. Gissel, who after much management has found the problem, which was from his system, and has finally given me the solution to my problem. I mention it because I think it's fair that employees like this lady should be recognized for the meritorious and efficient nature of their work. Sincerely Carmen De Malibran

julio jimenez

Sep 15, 2022

Terrible experience

Silvina Flores

Aug 26, 2022

We went on August 22 when we arrived there was a middle-aged lady with a bad character who did not want to attend to us and even told her partner not to wait on us that they did not do what we went to when we had an appointment jessika us she attended that day very kindly

Amber Gehrke

Aug 11, 2022

Do NOT use Capital One for your personal or business transactions. I had an open account for over 10 years and Capital One closed it WITHOUT informing me. I went to use my credit card and it declined... they have REFUSED to reopen my account and now, thanks to Capital One my credit score and history has been compromised. What a waste - I worked hard to get my credit where it is today and now I have to work hard another few years. Extremely disappointed Capital One has done NOTHING to help the situation. 0/10. Do NOT recommend.

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Questions & Answers

Very bad attention to the people who work there, very despotic, a long waiting time, they should change more staff, trained, and educated 🤦‍♀️

Dolly Mantiya | Oct 29, 2020
Rosa C. HB. | Oct 29, 2020

GREETINGS TO ALL HAVE A HAPPY DAY OF THANKSGIVING. I. ! I congratulate all the guys who work at the Capital One Bank  the truth makes it excellent. ! Because it was my turn to wait for my turn to be attended and I watch them all and they are very attentive. Those who are spoiled are the customers. Some really pass.! But I personally congratulate you! AND I THANK YOU FOR YOUR HELP THAT YOU ALWAYS GIVE ME. !! BLESSINGS FOR ALL.!! I know they work hard to give their best !! KEEP SO FRIENDLY AND VERY SERVICE ATTENTIONS! THE VERY CLEAN PLACE. CUSTOMERS ARE THOSE WHO TRULY GIVE SADNESS TO SEE HOW THEY BEHAVIOR.!  I CONGRATULATE YOU ALL!  HAPPY DAY GO ON. GIVING ALWAYS THE BEST OF YOU ARE CHAMPIONS.! 😍

Are the teller windows open?

Mary Ann N Rama | Oct 29, 2020
Jannet Zaruma | Oct 29, 2020

Yes there are teller windows open.

What time of the month does banks have the most customers?

Dart Lau | Oct 29, 2020
Humberto Garcia | Oct 29, 2020

Everyday

WE HAD A DIFFERENCE IN A DEPOSIT THAT WE SENT, YOU OPENED A CASE WHAT TIME SHOULD WE EXPECT TO GIVE US AN ANSWER?

Martha Maldonado | Oct 30, 2019
Yasmin Martinez | Oct 30, 2019

From 3 to 6 days

What I need to open a bank account

Jorge Alvarez | Oct 30, 2019
Best Music Hits | Oct 30, 2019

A type of ID Either a Driver licence or State ID [ Passports don't count ] Your ssn And money to deposite Give them your correct home adress. Because that's werr they will ship your card Some branches give you the debt card In person. Other ship it to your house and instead in the mean time you can ask got a temporary card until it arrives. You can also open the account online If open online you don't need to deposite anything to open You can literally deposit later on. Which for me was convenient

Could you tell me what the customer service hours are from Monday to Saturday? ?

SILVIA BRAVO | Oct 30, 2018
Christian Costa | Oct 30, 2018

Monday to Friday 9 a 5 Saturday 10 a 2

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