Mercy Breast Center - Coletta

chuckling charlie

we haven't even gotten an appt or a callback so 1 is all i am giving. You leave a message & no call back. I am going to call my Dr & see about going somewhere else.

C Guerrero

I went in for a diagnostic mammogram and ultrasound. My experience was great! Both techs and dr Shadid we’re all 3 wonderful! The were kind and caring and offered clear direction and explained the process. I highly recommend this clinic for your breast health.

Meagan Hansen

The only positive aspect of my experience here was how quickly things went. I was in and out in 30ish min. Other than that, check-in staff was rude. Tech was curt and very rough during my mammogram. (my first so I had no idea what to expect) When my results came back abnormal, I tried for two days to reach someone by phone to schedule a follow-up appointment. When someone finally picked up the phone, I was told "I'm dealing with two other lines here. You'll need to be patient" and was put on hold. After five minutes on hold I hung up. What kind of cancer center doesn't staff their phones appropriately? Unreal.

Rez A.

Wish I could give a 5 star for our experience at surgical specialty oncology department. The Surgical oncology appointments we had were fantastic. They were fast at getting us to talk to the doctor. But the hematology oncology had us wait 1hr and another 30min once in the exam room. We came 30 minutes early just like they advised. The doctor was still occupied with the previous appointed patient. Our appointment times were 1 hour apart. Except we ended up waiting an hour and a half. Our appointment was at 5pm. We arrived at 4:30pm. It is 6:05pm. We have yet to speak with the doctor. The wait certainly feels much longer considering the patient had a surgical op earlier in the same month. Patient was in pain and progressively getting more irritated. Word of advice, don't schedule appointments towards the later hours if you can help it. The wait times seem to drag out. I'd like to think I'm a fairly patient person but this wait sure is wearing on me.