The Big Biscuit

Deb Kreutzer

We were a party of 2 and have dined at The Big Biscuit before. Past ratings would be 5 star! Our food was delicious and worth a 5-star rating! However, our service was below par. We had a really nice young man; but it was either an off day for him or he is not meant to be a server. After taking our orders, he came back twice to ask what we had ordered. When our food came, I did not get what I had ordered. We had to flag down another server to get him for us. Again, he came back two more times to ask what I ordered. When he did bring my food, he just set it on the side of the table and walked away, but at least this time the order was correct. He never checked on our drinks or came to ask if our food was ok. My friend again flagged down another server to get a tea refill, as we never saw him out on the floor. No manager ever came to our table. Our server came back momentarily to drop off our bill; I was charged for 2 entrees! When our server did not come back, we again asked another server for help. Most restaurants would have comped my entree that was wrong due to the amount of time I had to wait for my food, but instead I was charged double. This did get fixed to a charge for just one entree.

Kyle Tritsarolis

Amazing food, good service. The portions are huge, come hungry. If you’re trying to decide between this one and the one on Antioch and College, definitely come to this one.

TLL0000 TTLL

Still waiting for my refund the manager said he was going to give me, I ordered the haymaker and what I got was an old order that they just took out the biscuits that were in it and gave to me, how do I know? The gravy was heat dried, fries were stale and chicken was soggy from condensation, you can even tell they didn't even bother to atleast try and make it look like it wasn't someone else's old order, plus the little piece of buiscut that was in the gravy that they missed, could of atleast mixed it around and not let it sit scooted to the side where it was obvious there was a spot for the biscuits I didn't order...all the employees looked like they just seen death, not one hi or greet, manager paid no attention nor didn't care when i called aBout my order, I added a photo I hope the owner of this establishment sees this.

Richard Wilkey

Both of us ordered omelets with country potatoes and a huge biscuit. The food was great and couldn't finish the biscuit. Hope this location can muster enough business to remain here. We love Big Biscuit