Cleveland Clinic Akron General Health & Wellness Center & Medical Office Building, Stow

Greg Baynes

I had an appointment scheduled for 3:05 today at the Stow Ohio Allen road location suite 300 with Dr. Kathryn Clark primary care. I checked in and was in the empty waiting room. I took a call from my surgeons office in regards to my primary care appointment. I quietly took the call but was asked by the receptionist to take the call in the hallway which I did. When I came back in she was telling the other 2 receptionists how rude I was. I asked her was she referring to me and she said yes. I was completely embarrassed and left the office. This is no way to treat a new patient and she definitely does not represent the clinic as decent or caring individual. This is an absolute shame as I have been waiting for this appointment and now I have to reschedule with another office which takes away from my recovery and my health. This woman has no business in interacting with the public let alone people that are trying to get their health back after a major surgery.

Demetria Fox

Whoever the lady is who answers the phone for their lifestyle center is kinda rude. I asked about their gym facility and she says with an attitude "you have to be a member; you cant just walk in from off the street and want to use our gym." Like wow.....rude much? Trust I won't be seeking a membership here anytime soon.

Stephen Yanca

The front office staff have the personalities of a plastic house plant. Instead of barking “sign in at desk 4” try “ Sir, please sign in at desk 4 and we will be with you in a moment “ is rudeness an Ohio thing because I have found that Ohio has the rudest Medical Adm assistants !!!!

GREGORY PLATIS

Cleveland Clinic in Stow... Came in for appointment for neck and back issues... instead of looking at the issues with my neck and back, my blood pressure was taken and I was given muscle relaxants for 9 days... with no effective improvement... ...and, in only two plus weeks, my doctor will be available... Again, with 30 - 40 people working the back room, I had to wait 15 plus minutes on the phone to be told it would be anothe couple of weeks before the Clinic could re-address my issues.