Cleveland Clinic Independence Express Care Clinic

Debbie Roslan

Had no problem good care

Michael Jastrzebski (MikeJ122O)

Came for the express clinic. Wait time wasn't long and it somewhat matched what the website said. Got an x-ray and picked up a prescription while there.

Margaret Kubis

I was seen by Diane Dobrovic, APRN.CNP with flu symptoms. I complained about itching in both ears and was told I have water in both. I asked for antibiotics because I eventually get an ear infection. I was told "NO". I again explained that I know my body and I know that will happen. Again, I was refused and was informed of some rules how they treat patients now. I explained to Diane that I am going out of town and if I get worse, it will be a big problem for me to look for a doctor. Diane did not want to work with me. Cold and very unprofessional. Does not have the patient's best interest in her mind. Well, I did end up having a full blown ear infection... the pain is no fun. Thank you Cleveland Clinic Express Care and staff. Maybe it would be good for the nurse to check with the doctor sometimes and not be the sole decision maker sticking to rules only. People have feelings and not everyone is the same in the same situation. Too many try to play doctors now.

Dog Mom

The Independence CC Express Clinic is a nice facility. I was in a few months ago and had a great experience and a lovely NP. My recent visit with Diane Dobrovic, NP was a game changer! Was actually mocked and mimicked by her. Extremely rude, unprofessional and obviously not a good listener according to her notes. I have a feeling everyone she sees gets the same treatment. We are all a waste of her time.