Address: 333 Effingham St, Portsmouth, VA 23704, USA
Phone: +17572950151
Allegra Schuman
Absolutely discussing. Bedding was stained and full of cigarette burn holes even though I chose a non-smoking room. The AC unit at the window was damaged and full of trash. The carpet was damp and sticky. The bathroom had mold growing between the tiles, and there was a wet, filthy towel laying on the floor. The tub was lined with soap scum. And after taking my concerns to the front desk I was told that they would give me new bedding to put on myself, but was not even so much as offered a different room for the other many issues, and was told that there was a no refund policy. No refunds for my own mistake is fine - but no refunds because the motel refuses to clean their rooms is completely unacceptable. We did not stay, the place made my skin crawl. Donโt do it - Iโve never been more grossed out in a single room in my life. Sleeping on the sidewalk would be more sanitary.
jack sparrow
Place was extremely poorly maintained, floor and ceiling falling apart, stains on all furniture and blood stains with cigarette burns on the beds. Smelled gross. Requested a new room and it was even dirtier than the first. Management was unapologetic and refused a refund of any kind. Run donโt walk
Ayana Esau
Great location! Near the base, restaurants and entertainment. The rooms are clean and they are in the process of modernization. Big TVs with Cox cable and the staff is very friendly.
Dana Forrest
1 star is an over rating!!! The clerk couldn't enunciate any English words! He refused to honor my reservation quote for less, then made the room keys wrong! Every nearby restaurant closed before their posted time! Was propositioned while trying to enter my room & speaking of rooms.......see attached pics & tell me if you would stay there!!! (Couldn't walk around my room without my shoes sticking to the floor & only 2 lamps worked + 2 outlets!) ๐ก๐คฎ๐คข
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You can't they don't care. All they want is your money!
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