Eye Central, part of MyEyeDr.

Preshis Crowell

I am confused as to why the person I spoke with told me the eye exam with contacts was $99. At checkout the price was 199… I do not understand how the ppl that work here do not know the price of an exam

Aaron Kalafarski

Be careful, they took $75 from me. It took me a several hours going back and forth with my insurance and Eye Central to sort it out. Long story short, due to their negligence I was charged $75 for my routine eye exam appointment even though I have insurance and the appointment was supposed to be completely covered. Short story long, I've been here for the previous 2+ year with the same insurance and up until this point things were normal. I'm frustrated because when I went in person to talk to their manager Dana she did not apologize for their $75 mistake. Instead, she said it would take at least a week to sort out my reimbursement and then made me sign a form before I could receive my reimbursement. After explaining that it took me several hours to sort things out Dana said she couldn't offer any sort of discount, partial refund, special offer, or any other sort of compensation for the time I spent sorting out their mess. Overall, the doctors and other employees there get at least a 4 or 5 star rating from me. I haven't had any issues with them and they've been quite nice and accommodating. But management and Dana specifically get 2 stars for their terrible customer service policies and doing the bare minimum (again, I wasted several hours of my time and it will take at least a week for me to receive my reimbursement). Dana's customer service was extremely poor and I do not plan on giving Eye Central any more of my money. Be careful when you go that they aren't charging you for things that are covered by your insurance.

sumanpreet kaur

Love working with this location. Tanim was very helpful. He spent almost 2 hours with me to look for the perfect eye glasses for my face. I never wore glasses before so i was really self conscious on wearing glasses coz of my vision. I love my new glasses. All thanks to Tanim.

M

I've been going here for years, great service very satisfied, Dr.fissel is very patient and a wonderful person.