Room & Board

Category: Furniture store in Washington, District of Columbia

Address: 1840 14th St NW, Washington, DC 20009, USA

Phone: +18773870091

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Mpanwar

Aug 6, 2022

Very nice, spacious, great selection

Tobias Wang

Jul 2, 2022

Fantastic customer service. Very responsive & helpful to send me missing components - shout out to Beth Gotting

Anna Harrington

Jul 1, 2022

First, we had a guy helping us who like was non responsive at the Logan circle room and board. Then I ordered online for July 7 and the furniture store confirmed via email and when I called they told me July 7 was unavailable. Not good service for the price and wouldn’t buy here again.

Brandon Gaimari

Jun 24, 2022

Customer service is actually good but products are over priced junk. Bought a bedroom set and the design of the bed causes it to squeak every time you roll over. Customer service had Dr. Furniture come out twice - one time screws were missing in the bed, the next time installed slat pads (why were these not installed originally?). For the price you pay, the quality is not what it should be. Beware.

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Questions & Answers

I have a cherry wood headboard and foot board. I would like to have my side mattress rails custom so as to make the bed very sturdy and nor shake or sway at all.

Derrick Palmer | Oct 29, 2017
JUDAH GRAHAM | Oct 29, 2017

Ok go for it.

Do you have job openings?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | May 31, 2022

Yes, we are always looking for Design Associates for our stores and Delivery Associates to deliver our furniture.

Do you offer samples and swatches?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

Yes, we offer free fabric and leather swatches and $25 material samples. Our $25 samples come with free shipping both ways, and once returned to us, the cost is refunded.

Do you give discounts to the trade?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | May 31, 2022

Yes. A commercial discount program is available exclusively for businesses and design/build industry professionals who purchase through our Business Interiors team.

Who makes your furniture?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

We design nearly all of our own products and then partner with small, family-owned companies around the U.S. to make our furniture and accessories. More than 90% of our products are manufactured in America using quality U.S. and imported materials. We believe this approach allows us to bring you the best craftsmanship and fastest delivery with the least environmental impact.

Do you offer free shipping?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

Small accessories and select furniture items always ship free via UPS. Look for the free shipping icon when shopping online. Return UPS shipping is also free on these items. Our full-service delivery for furniture is $79 for unlimited items per trip, anywhere in the contiguous United States. Return delivery for furniture is also free.

Do you deliver?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | May 31, 2022

For just $79 per trip, we deliver unlimited items anywhere in the contiguous United States. Our full-service delivery includes assembly, placement and packaging removal.

What's your return and exchange policy?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | May 31, 2022

We want you to be happy with your purchase and understand it can take a few days to a few weeks to know if your new items will work for you. We encourage you to make a return or exchange in a timely manner because damaged, worn or altered items may be refused or result in an adjustment to your refund. We don't charge a fee for canceling items, even custom items or items made just for you. We don't charge a delivery fee for returns or exchanges within the 48 contiguous states. However, original delivery charges are not refundable.

Do your products ever go on sale?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

We don't mark prices up only to mark them down and call it a "sale." We work directly with our manufacturing partners to bring you the best quality at the lowest possible price, every day. Discontinued items are offered in limited quantities at clearance prices.

Do you offer financing?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

Yes, we offer financing through Affirm. For more information or to see if you qualify for financing, see more about Affirm.

Do I have to pay in full when I place my order?

Tyler Peekenschneider | Apr 1, 2022
Room & Board | Apr 1, 2022

We offer a partial payment option if your order is not ready for delivery. You may choose to pay 50% at checkout with the remainder due upon scheduling delivery. Partial payment does not apply to items shipped via UPS, tax or fees. If all items in your order are in stock and ready for delivery, full payment is collected during check out.

What are the Covid safety practices like here?

Anonymous | Oct 28, 2022
Grayce Love | Oct 28, 2021

Masks required, hand sanitizer available and social distancing of 6 feet.

do you have free thing's

Miss L | Oct 28, 2021
Socialist Emu | Oct 28, 2021

No

How much do you charge for furniture? Ex: sofa

Melanie Mputu | Oct 29, 2018
Qamar Khan | Oct 29, 2018

Go to their Website. I do not work there.

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