NASA Federal Credit Union

Category: Federal credit union

Address: 2452 Solomons Island Rd, Annapolis, MD 21401, USA

Phone: +18886272328

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Pat Yerby

Aug 11, 2022

I've been w/this credit union for over 50 be years. I've never had any problems with them. Remember if you see a negative comment, there are 3 sides to every story. 👏

J Burke

Nov 28, 2021

I have been with this bank for 20 years and I have to say it really is the only bank I want to continue doing business with. Everyone I've dealt with has been knowledgable and helpful, and I've not had to deal with any of the irritating policies and terrible customer service that other FCUs have like Navy, or any of the other banks like BOA or Citibank have. I have had all my loans through this bank and have been very happy. Our loan officer (John Hilliard) took exceptional care of us and made himself regularly available to send new rates when we bought our most recent home. Prices were fluctuating a lot at that time and since we were at the top of our budget even a small increase or decrease in rates made a huge difference in our monthly payment. We simply could not have done this without him. The sellers were also a huge pain to deal with so there were additional complications that caused a lot of work on the bank's end, and we just appreciate how patient everyone was with our situation. My recent car loan went smoothly and our loan officer for that was really nice and and also very fun which made it another great experience. There really is no other place for me when it comes to banks, and the Annapolis location in particular is my favorite location to visit. Thanks to you all for 20 years of outstanding service. People don't appreciate how a bank can make a huge difference in people's lives but I have to attest to the truth of that. Thanks for making complicated transactions and situations and generally not-pleasurable adulting as easy and convenient as possible. Side note: The app hasn't been around the whole time I've been a member and I wanted to give you a shout-out for that too. It is simple and functions well and makes all my transactions easy and seamless.

Matt Zayas

Oct 7, 2019

Jodye was a great help today. She was thorough and understanding of my banking needs.

Amber Emory

Sep 7, 2019

My debit card informationhad been stolen, so I needed a new card. The first gentleman who helped me was very nice, but when I went to the ATM the card didn't work (surprise surprise). I went back in and they said have a seat while they fixed it. I waited 20 minutes and finally walked back to see how long it would take, the woman who had reset my card said she didn't realize that I was waiting even though she saw me take a seat. Terrible customer service.

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Questions & Answers

Can I get some help with signing uo for on line banking

Jay Connell | Aug 29, 2022
NASA Federal Credit Union | Aug 29, 2022

Sure thing. Visit www.nasafcu.com and click the login icon at the top right. Then click "New User" to begin the process. If you don't know your account number, please call us at 1-888-627-2328 and a member services associate can assist you.

can I get some help with on line banking please

Jay Connell | Aug 29, 2022
NASA Federal Credit Union | Aug 29, 2022

Sure thing! Are you having trouble with logging in? If so, please visit our website at www.nasafcu.com, click the login icon at the top right and click Forgot Password. If you are looking for the features we offer in online banking, visit www.nasafcu.com/digital-banking. If you need further assistance, you can contact us via the chat button at the bottom right corner of our website, or give us a call at 1-888-627-2328 and a member services associate can assist you.

can I get help with on line banking

Jay Connell | Aug 29, 2022
Willa Gaitanis | Sep 28, 2022

People at the NASAFCU will help you with everything and anything... just call them!

can we get help signing up for on line banking

Jay Connell | Aug 29, 2022
Get- Magnificent | Sep 28, 2022

Going into the bank is usually pretty pleasant at the Annapolis location. They should be able to help you.

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Can I get help signing up for on on line

Jay Connell | Aug 29, 2022
Willa Gaitanis | Sep 28, 2022

Support for online sign up may be a security risk...I recommend you call the NASA Federal Credit Union for support by phone.

Can we get some help signing for on line banking

Jay Connell | Aug 29, 2022
Willa Gaitanis | Sep 28, 2022

The NASAFCU is ready, willing, and able to help all customers

Does this location have a coinstar like machine?

Arnie Golden | Dec 2, 2021
NASA Federal Credit Union | Dec 2, 2021

Yes, members can use our coin counter for free. There is a small fee for non members.

Can you cash a check inside?

Jesse Fincham | Oct 28, 2021
NASA Federal Credit Union | Oct 28, 2021

Yes, you may cash a check inside our branch or at the ATM outside as long as you're a member. If you are a non-member, we cannot cash your check but it only takes a few minutes to become a member. :o) Visit www.nasafcu.com/membership to become a member.

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Can I mail in a deposit to my account?

A Google User | Oct 28, 2021
NASA Federal Credit Union | Oct 28, 2021

Yes, you can mail in a check to deposit or simply use our Mobile Banking App to do a Remote Deposit. Please do not mail cash for deposits or payments. Unfortunately, if you are a non-member, we cannot cash your check but it only takes a few minutes to become a member. :o) Visit www.nasafcu.com/membership to become a member.

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Is the outside ATM fixed?

Zak Whipp | Oct 28, 2021
NASA Federal Credit Union | Oct 28, 2021

Hi there, yes the ATM is good to go!

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Does this location have cornstarch services?

Arnie Golden | Oct 28, 2020
NASA Federal Credit Union | Oct 28, 2020

Hi there, we're assuming this was an auto-correct but we do not offer cornstarch services. :o) Feel free to ask us another question.

Can anyone become a banking member?

Gregory Seach | Oct 29, 2019
NASA Federal Credit Union | Oct 29, 2019

Hello Gregory - there are several ways to join us: 1. If you are an employee or retiree of NASA Headquarters, any NASA Center or Facility, or National Academy of Sciences (NAS) 2. If you are an employee or member of the more than 900 NASA Federal Credit Union partner companies or associations 3. If you are a relative or household member of a current NASA Federal Credit Union Member 4. If none of the above apply to you, we can provide you with a complimentary membership to the National Space Society (NSS) for one year. If you decide to continue or discontinue your NSS membership, you will still remain a NASA Federal member.

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