Address: 2452 Solomons Island Rd, Annapolis, MD 21401, USA
Phone: +18886272328
Sunday: Closed
Monday: 9AM–4PM
Tuesday: 9AM–4PM
Wednesday: 9AM–4PM
Thursday: 9AM–4PM
Friday: 9AM–6PM
Saturday: 9AM–1PM
Pat Yerby
I've been w/this credit union for over 50 be years. I've never had any problems with them. Remember if you see a negative comment, there are 3 sides to every story. 👏
J Burke
I have been with this bank for 20 years and I have to say it really is the only bank I want to continue doing business with. Everyone I've dealt with has been knowledgable and helpful, and I've not had to deal with any of the irritating policies and terrible customer service that other FCUs have like Navy, or any of the other banks like BOA or Citibank have. I have had all my loans through this bank and have been very happy. Our loan officer (John Hilliard) took exceptional care of us and made himself regularly available to send new rates when we bought our most recent home. Prices were fluctuating a lot at that time and since we were at the top of our budget even a small increase or decrease in rates made a huge difference in our monthly payment. We simply could not have done this without him. The sellers were also a huge pain to deal with so there were additional complications that caused a lot of work on the bank's end, and we just appreciate how patient everyone was with our situation. My recent car loan went smoothly and our loan officer for that was really nice and and also very fun which made it another great experience. There really is no other place for me when it comes to banks, and the Annapolis location in particular is my favorite location to visit. Thanks to you all for 20 years of outstanding service. People don't appreciate how a bank can make a huge difference in people's lives but I have to attest to the truth of that. Thanks for making complicated transactions and situations and generally not-pleasurable adulting as easy and convenient as possible. Side note: The app hasn't been around the whole time I've been a member and I wanted to give you a shout-out for that too. It is simple and functions well and makes all my transactions easy and seamless.
Matt Zayas
Jodye was a great help today. She was thorough and understanding of my banking needs.
Amber Emory
My debit card informationhad been stolen, so I needed a new card. The first gentleman who helped me was very nice, but when I went to the ATM the card didn't work (surprise surprise). I went back in and they said have a seat while they fixed it. I waited 20 minutes and finally walked back to see how long it would take, the woman who had reset my card said she didn't realize that I was waiting even though she saw me take a seat. Terrible customer service.
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Sure thing. Visit www.nasafcu.com and click the login icon at the top right. Then click "New User" to begin the process. If you don't know your account number, please call us at 1-888-627-2328 and a member services associate can assist you.
Sure thing! Are you having trouble with logging in? If so, please visit our website at www.nasafcu.com, click the login icon at the top right and click Forgot Password. If you are looking for the features we offer in online banking, visit www.nasafcu.com/digital-banking. If you need further assistance, you can contact us via the chat button at the bottom right corner of our website, or give us a call at 1-888-627-2328 and a member services associate can assist you.
People at the NASAFCU will help you with everything and anything... just call them!
Going into the bank is usually pretty pleasant at the Annapolis location. They should be able to help you.
Support for online sign up may be a security risk...I recommend you call the NASA Federal Credit Union for support by phone.
The NASAFCU is ready, willing, and able to help all customers
Yes, members can use our coin counter for free. There is a small fee for non members.
Yes, you may cash a check inside our branch or at the ATM outside as long as you're a member. If you are a non-member, we cannot cash your check but it only takes a few minutes to become a member. :o) Visit www.nasafcu.com/membership to become a member.
Yes, you can mail in a check to deposit or simply use our Mobile Banking App to do a Remote Deposit. Please do not mail cash for deposits or payments. Unfortunately, if you are a non-member, we cannot cash your check but it only takes a few minutes to become a member. :o) Visit www.nasafcu.com/membership to become a member.
Hi there, we're assuming this was an auto-correct but we do not offer cornstarch services. :o) Feel free to ask us another question.
Hello Gregory - there are several ways to join us: 1. If you are an employee or retiree of NASA Headquarters, any NASA Center or Facility, or National Academy of Sciences (NAS) 2. If you are an employee or member of the more than 900 NASA Federal Credit Union partner companies or associations 3. If you are a relative or household member of a current NASA Federal Credit Union Member 4. If none of the above apply to you, we can provide you with a complimentary membership to the National Space Society (NSS) for one year. If you decide to continue or discontinue your NSS membership, you will still remain a NASA Federal member.
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