UPS Customer Center

Category: Shipping and mailing service in Waldorf, Maryland

Address: 11855 Pika Dr, Waldorf, MD 20602, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 9AM–7:30PM

Tuesday: 9AM–7:30PM

Wednesday: 9AM–7:30PM

Thursday: 9AM–7:30PM

Friday: 9AM–7:30PM

Saturday: 9AM–4PM

Reviews

Sandra Romero

Oct 21, 2022

Don't waste your time going there, really bad customer service.

J D

Oct 18, 2022

Wotherless!! And they still require a mask although NO ONE in this county requires one

Reginald Phillips

Oct 12, 2022

The service was great. Great sense of humor.

Louise Peterson

Sep 7, 2022

Driver lied about delivering a package and I have it all on video. Sad expected better from UPS and when you call them they try to inform you that it was delivered and I’m like no ma’am I was one in the window two my cameras caught it all. Smh

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Questions & Answers

Why did you take all the parking spots near the front door and make them Handicap. Do you really think you need 6 handicap parking sports. Then all the other spots are reserved for driver.

Aldo Frascoia | Oct 28, 2021
NaTaja Taylor | Oct 28, 2021

The handicap parking is a great idea and I don't think any of us are gonna DIE from having to take an extra THREE steps. 🙄 Keep up the great work guys ❗ good move 😉

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Are you/they still open on Saturdays??

Stephen Topolski | May 1, 2022
UPS Customer Center | May 1, 2022

Hello, the business hours for the UPS location in question are: Mon 9:00 AM -- 7:30 PM Tue 9:00 AM -- 7:30 PM Wed 9:00 AM -- 7:30 PM Thu 9:00 AM -- 7:30 PM Fri 9:00 AM -- 7:30 PM Sat 9:00 AM -- 4:00 PM -Erick

I have a notification that a package was delivered on front door, but noting is there

Barbara Bolden | Oct 28, 2021
UPS Customer Center | Oct 28, 2021

Hi Barbara and thank you for reaching us. In order to provide you the proper assistance, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

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I ordered a case of toilet paper, it was delivered 11/11 and the UPS driver sat it outside of my apartment building and it was raining really hard there was no plastic over the box and 9 rolls of toilet paper was damaged. neighbor found a busted box

DeNeane Chase -DHS- Charles County | Oct 28, 2021
UPS Customer Center | Oct 28, 2021

Hi, If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPSHelp.

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What time is final pickup at this location?

Cynthia Davis | Oct 28, 2020
Brian Watson | Oct 28, 2020

You can pick up packages late if you call to let them know when you are coming

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What time or times do they pick up packages from the drop box?

Brian Mcfarland | Oct 29, 2018
Jerome Thomas Jr | Oct 29, 2018

If you are talking about the one in front of the building, they pick it up right after 7 PM when they close.

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Direct number to this facility?

Tyree Hernandez | Oct 29, 2018
Brian Watson | Oct 29, 2018

They don't give out the direct number you must go thru the 1800 pick ups number for the call center

Can I come to the warehouse and pick up my package?

Tammy Harris | Oct 29, 2017
Carolyn Davis | Oct 29, 2019

NO!! YOU CANNOT PICK UP A PACKAGE HERE !! UNTIL AFTER 3!! But wasnt informed about this when we called this morning and told them to keep it there amd we will pick it up, NOBODY SAID THAT THEY WOULD NOT BE OPEN TIL 3!! CORPORATE SAID THEY HAVE NO WAY TO CONTACT THE PEOPLE INSIDE THE WALDORF BUILDING!! REALLY?? THEY DONT HAVE A PHONE INDIDE THIS BUILDING?? THIS IS UNACCEPTABLE! WE DROVE OVER AN HOUR TO GET HERE, AND CAN SIT IN THE PARKING LOT FOR 2 HRS !! I DONT BELIEVE THAT CORP. CANT CALL ANYONE INSIDE THIS BUILDING!!

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