On The Town Limousines, Inc.

Glenn Haughton

Thank you so much!! Driver very professional, was at house before pickup time. Will use service again. And a big thank you to the driver Brian for getting me to the airport safely! Mrs Haughton

Channing Saunders

I rented a Sprinter for my best friend’s bachelorette party and the driver “read our pick up time wrong”. When I called him to see where he was he rudely asked “who is this? I’m not picking you up until 4”…our pick up time was at 11. We drove to the establishment to meet at the vehicle in an effort to not miss our plans. Ended up leaving around 11:45. Diana called to apologize and stated “if you guys want to go sightsee in DC after plans, there will be no overage charge”. Vehicle had a horribly blown speaker and wasn’t what I expected inside. 2 days after service they tried to charge my card for services plus 1 hour overage. When I questioned this they called me a liar about the overage fee waive and the owner was extremely rude. I would never use or recommend them again. UPDATE: I had another card ready in hand when I was speaking with them about the balance this is not about the money. To make us almost miss our show which was paid for and not even apologize when you got on the phone was unacceptable as an owner of a business. That “hour” of overages according to your GPS was not a full hour. Another member of your staff is then lying to me about ever saying there would be no overages. I am beyond disappointed in this whole situation (I am just getting back to work from maternity leave and saving for a wedding which is why I transferred funds after reviewing my account and being able to cover what was owed to your company). I made the small claims court comment because you tried to imply that I couldn’t pay what was owed when you charged my card for an amount that was not communicated 2 days after service when you ran the card. Send the bill to my billing address (not the pickup address) and it will be taken care of. You should be ashamed of yourself.

Giovanna Iannone

Felix was amazing! On time, polite and helped us have the best girls day. The van was clean and stocked with waters for us! We had a great time, can’t recommend Felix and this company enough!

John Mulhern

Lemo service excellent On time , courteous driver, comfortable ride.