Unity Health Care - Columbia Road Health Services

Mari Ortez

I went without an appointment because I had the flu and a big scandal thinking that it was COVID, if it had been like that, that's why they are here to attend to patients, I have been there for years, but what a disappointment that they marginalize you for a flu 🤦🏻‍♀️

David Jones

Good luck getting a hold of this place. No web service and phones are way understaffed relative to patient load.

Paul Saunders (Vince)

Absolutely 1 of the worst Healthcare facility in Washington DC. These people at this location should either be closed down or at the very least investigated. I guessing that the people who work there do not have to give you the same amount of care and service that a Veterinarian would give a dog because it's a low income facility. I can't even get anyone to answer the phones (and I know every extension) just ti make an appointment with my so call Primary care doctor Carrie Beall. I even at one point complain to Ms.Beall about the service and she told me I could always go somewhere else instead of them doing a better job at the facility. When I go to a in clinic visit, the Receptionist are either talking about lunch or something not work related. Im trying to figure out why I have call 10 times in a day to just speak to someone and get an appointment. I've talked to the director Ms Richardson over the pass 5 or 6 years over and over about these problems and she has done nothing in all this time to fix anything, she basically doesn't have a clue because all I get is excuse after excuse with no change. I will say Ms Beall has gotten a little better but it seems her basically just going through the motions to get me off the phone. Someone has to so something about this place. I write these reviews because absolutely no one should have to put up with this bad service especially when it concerns thier health. I can go on and on about this place. Please someone do something

Mike W

I’ve just had my second appointment here and I love the place. My doctor is super kind and asks questions to really try to get to know me and my life to fully understand the type of care I might need. Big fan of hers. And to the people complaining about the receptionists and phone lines. Maybe it’s not perfect, but I think they do quite a fine job considering how many people they’re working to serve. The clinic takes people with any kind of insurance and the paperwork involved with that must be tremendous so hats off to them for putting in the work to serve the community to their fullest extent.