Address: 13017 Wisteria Dr, Germantown, MD 20874, USA
Phone: +13015403311
Sunday: Closed
Monday: 9AM–7PM
Tuesday: 9AM–7PM
Wednesday: 9AM–7PM
Thursday: 9AM–7PM
Friday: 9AM–7PM
Saturday: 9AM–5PM
Alice Kish
Expect nothing but bad customer service
K Marshall
Brought in a package to return to Zappos. After scanning my code was told they'd charge $1 to tape my small box (single pair of small shoes). Clerk didn't delete the transaction so I had to call Zappos when I tried again at the Darnestown Rd location. This store also frequently seems disorganized and messy.
Halimah Rafat
Did not have a mobile scanner. Had to lift a 110 pond package for them to scan.
Amy Sbitany
All the times I’ve had to go there to return things or to pick up things always the worst customer service lines out the door with only one employee and never has any air-conditioning on sweatbox as super spreader situation every time!!!
Thanks! Your review is awaiting moderation.
No
I go there 2x a week. Never seen that it has been closed
It's free, I've done it myself.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.