Brandon Thomas - State Farm Insurance Agent

Category: Insurance agency in St. Augustine, Florida

Address: 159 Hampton Point Dr Ste 1, St. Augustine, FL 32092, USA

Phone: +19043423459

Opening hours

Sunday: Closed

Monday: 9AM–5:30PM

Tuesday: 9AM–5:30PM

Wednesday: 9AM–5:30PM

Thursday: 9AM–5:30PM

Friday: 9AM–5:30PM

Saturday: Closed

Reviews

Flow Raw

Sep 16, 2022

Best State farm I've ever been to. Chris helped me since I've moved down here and I highly recommend him This is Jason Flora, btw

Dan Jones

Jul 24, 2022

Nick is very helpful

Nicole Zin

Jul 22, 2022

Really hard to get someone to call me back. It turns into an email that takes days to get resolved. Also had a rep tell me something that wasn’t true and was told by the claims department not to follow their advice. Communication was difficult and switched offices when had other State Farm’s able to get my answers to my questions with following up and a phone call.

Jovanny Lima

Jun 8, 2022

I reached out to this agency for my homeowners insurance needs. Chris Burton was my contact insurance adjuster and with his assistance, my home was uninsured for 2 months. I own a brand new home that was built in 2021 and was currently insured with AllState. Chris advised that my current All State policy needed to be canceled before he was able to complete my new policy. He quoted me at a lower premium than my current policy and assured it would be done once it was canceled. Two weeks pass and I received another phone call from Chris stating that the policy was going to be $300 more a year because I did not have proof of a wind mitigation inspection. My home is BRAND NEW and meets the hurricane code laws that were passed in 2001. Desperate to get this policy done, I hired an independent inspector to complete the aforementioned wind mitigation inspection that costed me an extra $150. Once completed, I sent over the inspection via email to Chris and heard from him another 2 weeks later. Chris finally stated that he was unable to complete the policy because there was a 2 month lapse in insurance coverage leaving my home uninsured. It was finally clear to me that Chris has no idea nor experience in writing insurance policies. I asked Chris to speak to "Brandon Thomas" the owner of the agency and Chris advised that Brandon is in Las Vegas. In closing, I had to reach out to AllState again and start a new policy because of this debacle.

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Questions & Answers

What factors influence car insurance rates?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022
Brandon Thomas - State Farm Insurance Agent | Jun 30, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021
Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021
Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021
Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021
Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021
Brandon Thomas - State Farm Insurance Agent | Oct 28, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

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