Naval Branch Health Clinic

Terlin Gerbrick

Wow. Someone do something about this clinic. The people are insanely rude with no customer service at all. Wait times for appointments are weeks out Also waited over an hour for meds. Can't leave a message for the doctor because medical records messed up the chart again. And everytime I call can't be found in system.... transfer to medical records and rings for days I guess because I've never gotten ahold of anyone. Asked to speak to a supervisor and the lady said "honey I wish there was one". Just astonished.

Jason Hodges

Worst customer service ever. Went in their clock was at 4:02 when I pulled ticket. Lady named Jade screams out in front of everyone “ why do we put up signs if you’re not gonna read them. I turned back to look for the sign she was referring to. It said last ticket at 4:30 then continued m-f 4:00 on friday. So I guess I was 2 minutes late. But to purposely storm out from behind the counter and tell me there is a sign for a reason In front of probably 20 customers was completely insulting and unprofessional. I would think anyone, especially after 28 years of service would deserve to be treated with a little more basic dignity.

Janet Riddle

I was on and out in about 5 minutes. There is a machine that you pick up your refills. Quick in and quick out.

Kenna Reklis

Negative 5 stars. This place has almost killed someone in my family 4x now. First, when having a temp of 104 the nurse said not to go to the hospital just rest and drink plenty of water, what? Next, when peeing blood was told its from Gatorade. Dont drink it, only drank water. Then not telling us for a year about diabetes until said person was on their deathbed (literally). Then casually saying one day oh you didnt know you had diabetes? How would i, no one ever called when the labs came back a year ago. Now my potassium is at a dangerous level and need to be seen right away to figure why because I could go into heart failure plus have permanent damage. Called Friday to make appointment, instead the lady says she'll have the nurse call me. Nothing, waiting patiently all weekend. Called Monday morning and was told there isn't any appointments and I'd still have to wait for a nurse to call and I should go back to the er, maybe you should have led with that in the first place. All while this trick was being rude and then hung up on me. This clinic is fill with incompetent staff that is going to get someone killed. Im sure if this was happening to someone in their family they would carry a different tune. Beware, you absolutely don't matter here.