Eurowerks

Emily Hock

Eurowerks is the best! I had a time sensitive issue with my car and I needed it done by the end of the week. The next appointment was not available until next month. Eurowerks squeezed me in and got it down super quick and efficiently the day of. Loved them! Definitely will go back if I have any more problems.

lvgzombie

Update (August 2022): I've been a customer for nearly 17 years, originally for a VW and now for an Audi. Absolutely BETTER value than going to a dealer for routine service and repairs. I'm still very pleased and comfortable with EuroWerks, and will keep going back. They do great work, and stand behind it. Consistently professional, friendly, fair, and HONEST in dealing with me. Competitive rates, and they source / use OEM parts. Great communications with me, and also their internal processes are good (specific details and issues don't get "dropped" or missed). Thanks to Ted (Owner), Elena, Yvette, Glenn (Service Mgr), and the excellent car techs. ___ Original Review (2015) // Bottom Line Up Front: Consistently great service, from a great VW & Audi repair shop (I'm a 10+ yr customer). I was *very* fortunate to come across a good review for then-VolksWerks (now "EuroWerks") back in summer 2004--think I found 'em on CarTalk's Mechanics Files--when my wife & I moved back to the states from Germany. At the time I had a **cool** VW Passat "sport package" sedan straight from the GER, and needed an *excellent* shop for service. I found that in Ted's VolksWerks (EuroWerks) shop. I did try 1 or 2 VW/Audi dealers before VolksWerks...suffice it to say, I never went back to the dealers. Everyone I've met there (from customer care folks making appts, to the service techs) has always been friendly & professional. They are great with estimates & quotes, and are not "pushy" in trying to tack on more service or repairs than you need. Another thing I like is that the shop is very close to East Falls Church metro station. I usually just walk to/from the station if leaving my car for service. However, if you ask, they will gladly do pickup/dropoff at the station, as well. Plus (most importantly)...they *know* all about VWs & Audis. I just took my current car (Audi A4 AWD) for routine service in Dec 2014. "Juan" & "Susan" kept me apprised of the status of the service, and promptly notified me when it was ready. I've had NO issues with the shop. Ever. They were even able to troubleshoot a really pesky, mysterious battery drain problem in the A4 (turned out that the built-in bluetooth module burned out...Ted, himself, called me with the status update). I *completely* trust EuroWerks, and will continue going back as long as I own any Audis or VWs...and that is definitely my intent. Already got my eye on a new Audi...but my wife doesn't need to know that, just yet. :-]

Jonathon Monken

The staff was friendly, helpful and answered all of my questions. We were able to talk through the proposed repairs and the work was completed quickly. Very impressed with the status updates via text and constant communication. Highly recommend!

Chris Cordaro

Highly recommend. Great communication, with thorough explanations of findings with my A4. The work has always been top notch. They do a great job laying out recommended repairs and suggested/preventative maintenance. It helps me know what's coming on the horizon. My last service, Emad was tremendously helpful in considering my special circumstances to have my car back by a certain time. They put two technicians on my car to accommodate my schedule. A+ customer service and quality repair.