Dr. Brent Birely: Plastic & Cosmetic Surgeon

Greta Gunselman

I freely admit that I have canceled appointments. However, it has typically been within their cancelation period of 24 hours, except for this last time when I literally tested for COVID the night before. I should have gone in sick. But I canceled, and then proceeded to volley messages back and forth. When I received the confirmation call today—72 hours in advance—I was willing to pay the deposit. My only request was that I get off the busy street before giving my credit card info. The woman started saying that I had not left another message previously to pay—accusing me of lying. Then said all I ever gave was excuses. This place offers a service, and the unprofessional nature where a front office worker was yelling at me. And I did have witnesses hear the conversation. They are who suggested I leave this review so others are aware of how they could be treated.

Javar V

They actually changed the scheduled time one day before the actual appointment and then after my arrival they had the office location of my visit wrong. And to top it off, finding the office in the building was also inconvenient because I ended up going to two different floors because they didn’t even give notification of that properly. I’ll never ever deal with them again.

Jordyn Harrison

Absolutely loved my session with Melissa!! The staff was so professional and accommodating, Very helpful and great at sending updates leading up to your appointment.

Chelsea Miller

Beyond pleased with my results. Dr. Birely and his staff are so amazing and friendly. I highly recommend.