Volunteers of America Chesapeake, Inc.

Antoinette Jones

It never fails. The staff is so unprofessional, unqualified, and just plain rude and disrespectful. They need severe training in services and humanity. Just awful.

Vanessa R

The staff is rude. You can be direct and firm without being rude but I guess we're trained to treat each other like garbage. That's for you Ms Wright. You too Ms Little. Sometimes a little patience and listening skills goes a long way. It seems like they just hire anyone, don't need to know how to do the job just sit up there and treat people like trash. The "counselors" are inept. How many times can you send and resend the same email with the same information to the same person before they receive it? It's 2022 most everyone knows how emails work but not VOA staff? Okay

Urlick Evans

You can't get anything done here if you're trying to re-enter back into society because not only they don't answer phone calls but also e mails which is the only tool to get a pass and get your ID,s so you can either get a job or sign up for benefits and this place isn't safe at all, and your constantly being treated like anything other than a human being. Furthermore drugs are all in this facility and weapons and not to mention mice infestation and the staff enforcement is very poor. It's very unsafe and the vending machines prices are way to high. Harassment by staff is a constant thing. The one star is for the facility but very poorly ran

Olga Mitchell

Some of these Case Managers have the lives of these inmates at their fingertips. They don't give these inmates their passes 4 their 4 hours of freedom & often times they won't even give them their passes to go to work. The reason given is they forgot. Can someone put me in contact with someone who can help.What kind of re-entry program I'd this. These men are human toi