Dunkin'

Fernanda Cardoso

Wish I could give 0 stars.. so, any time you go in, you wait at least 20min to get your coffee/food. There's always only 2 people working - 1 cashier who has to make the coffee orders, and 1 person who has to make the food orders.. I do feel extremely bad that they're obviously understaffed and overwhelmed, but the 2 who are there don't even try to make it better for the customers or for themselves. They are not friendly, they just stare at you when you walk up to the cashier and wait for you to speak. I was there today at 10:05am, and I did not leave until 10:45 - not an exaggeration. There were 4 people in front of me. As said previously, there's only 2 people working there so with a line full of people, the cashier decided to go next door to get himself a wrap. That was a whole 10 minutes that NOBODY was taken care of, and the 1 girl making food was literally too busy making food to take anybody's orders. THIS IS EVERY SINGLE DAY. It's always dirty, there's always food out of stock. At this point, I really don't understand why this location is even open. The few people who work there look homeless all the time, and they don't seem fit to work at a restaurant. I understand they're understaffed, but they could at least make a LITTLE effort to speed things up, they literally drag their feet and take 5 minutes for a cup of coffee, let alone having to slice a bagel and throw it in a toaster. Please close this location!

Marcelo Pinto

Huge line and only 1 person working. Losing clients.

Jasmine Sands

No matter what day or time it is Shay, Jazz and the entire staff are always pleasant. They are familiar with their customers and always know what we want before placing our order. The entire staff makes every visit a great experience because of their professionalism and friendly atmosphere.

Lacora Issah

No matter what day or time it is Rochelle is always pleasant. Thank you!! She's familiar with her customers and know what they want before they place the order. This location is extremely busy but she is worth waiting for. Thanks Rochelle for being so professional and friendly. She makes good coffee too. 👍👍