Navy Federal Credit Union

Category: Credit union in Southwest Jacksonville, Jacksonville, FL

Address: 6100 Collins Rd, Jacksonville, FL 32244, USA

Phone: +18888426328

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Jim Harrington

Oct 10, 2022

Great customer service

even teevan

Jul 20, 2022

This review is for the Collins Road Branch in Jacksonville FL. This is the worst branch. We have been banking with NFCU for over 30 years and we absolutely love banking with NFCU. However, the Collins Road branch in Jacksonville FL treats me, my businesses and my accounts very terribly. They refuse to take my cash in the drive through and sends the tube back to me and tells me to come into the branch instead. I never get treated like this at other branches. This last time, they told me "You have been told before that you need to come in to deposit this much money." That is almost exactly how they said it. And once again, it is only this branch that refuses to take my money in the drive through. I am ready to take all our accounts out of NFCU just because of how horribly their service is at this branch. I would not be sad if this branch closes. So if I were you, take your money somewhere else because I'm getting ready to.

Gianni’s World

May 30, 2022

The atms here NEVER work. You have a better chance of hitting the lotto.

Victor S. Duncan Sr.

Sep 27, 2021

Awesome people & trained to the tee! Wouldn't change banks unless I have problems like I did when child support was hounding me for another Victor Duncan!

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Questions & Answers

Is the Collins Rd Branch open for visitors?

Tobi Jarvis | Oct 28, 2021
Alicia Katarina | Oct 28, 2021

I believe so.

are you guys open to allow people inside to do business like open a account

Bennette Arnold | Oct 28, 2020
Adrian Shaffer | Oct 28, 2021

I need a notary, know NFCU provides this service to its customers, is the lobby open for this?

Are the lobbies open so you can open a new account?

Dale Snipes | Oct 28, 2020
Claudia Soto | Oct 28, 2020

No only drive thrus

Do they still have a branch in Middleburg Florida

Lorraine Pride | Oct 28, 2020
Terry Phillips | Jun 30, 2022

no, fleming island is closes branch

Do you have to be military related in order to open up a account

lynscena Samuels | Oct 29, 2019
Denita Wilson | Oct 29, 2019

Yes someone has to be in the military in your family.

Can anyone join this bank or do you have to be in the navy

Pam Ojala | Oct 29, 2018
Nancy Schilling | Oct 29, 2018

No you can be in any branch of the service or if someone in your family is a member and they can sponsor you.

Read More

Does the drive-thru also close at 1 pm on Saturdays?

Jo R. | Oct 29, 2018
N Ramanandan | Oct 28, 2020

Yes

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