Address: CenturyLink Tower, 20 E Thomas Rd #2200, Phoenix, AZ 85012, USA
Phone: +16027927000
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Carlos Orellana
Website redirect you to a Tucson call center job hotline. Contact One Does have an office in Phoenix.
Kent Welborn
The team at contact one is outstanding their level of customer service professionalism and quality of their work and talent is by far an industry leader I’ve been most impressed with my experience in dealing with them over the last several years
Mike Moran
I have been working with call centers for over 25 years. Contact One offers the best customer centric services period. They make my company look good, and I trust them with my customers.
Eric Holt
Contact One is a valued component of our CRM interface. Highly recommend.
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Contact One Call Center does not provide any sort of certificate.
We can start taking calls in as little as ten business days. We are very thorough and want to make sure we meet your expectations. This requires time to train our team and test your account.
No. Google does not recommend using Google Voice for business. From the Google Voice Help Forum: “Google Voice is not recommended for business or Institutional use. There is no direct support from Google and in the event of problems, you’re limited to seeking help on this public forum where users attempt to assist users with their questions and problems. Although fairly reliable for personal use, random glitches and problems can severely impact your Institution should you encounter problems with Google Voice and there is no guarantee of service. Please scroll through these public forums to get an idea of the common problems that Google Voice users encounter.” We recommend using a service like www.grasshopper.com which offers a professional alternative.
Yes. We keep our servers at a secure data center and have generators, battery backup, redundant service providers, etc. We have taken numerous steps to ensure we are operational regardless of natural and man-made disasters.
We are an answering service company that helps small businesses. Check out our website for more info.
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