Best Western Decatur Inn

Anabel Montelongo

I don't understand how this MOTEL doesn't have a lower rating. I'm a Best Western enthusiast so I didn't even look into other hotels near by, big mistake. Booger on the sheet, pee stain on the comforter, bug in the bathroom. I went to the front desk to get clean bedding & did not hear an apology once. Instead, even while I was being understanding & polite, I was told "we don't leave our beds like that". The only reason I didn't leave was because my husband didn't let me. So instead I changed the sheets, didn't get a comforter because they only have one per bed for the entire establishment & he couldn't even throw it in the washer for my comfort (but I'm expected to believe you washed the comforter in my room & 30 others before I arrived). Honestly if the man,the owner, I spoke to had been kinder or apologetic i wouldn't have even given a review. Needless to say I wouldn't stay here again.

Bruce Audino

The manager is a rude, sarcastic person who thinks he is a somebody buy in reality is a wise guy nobody. He would not refund our money when he did not have a non smoke room, very sarcastic when he said we should read the reservation better ( perhaps he was right) but no need to be sarcastic. As far as the place was, it looks kind of like a dump but the room borderlines be ok. The lady that works there who I think might be the wife of the rude manager was very nice. So all in all, unless your hard up to find a place to stay, I would avoid this place.

Tim Quinn

5 star for Great Service! I was in town for work and stayed at this hotel for a week. Marsha at the front desk went above an beyond to make my stay comfortable. She new I would be doing paper in the evenings and night so she put me in a room that would be quiet. The housekeeper also meet my every need. She made sure to clean my room while I was gone everyday so she would not interrupt me when I came back from work. Staff is very personal, very hard working, and accommodating. I happily recommend this hotel.

Bill Potter

This place was very nice clean rooms great staff. This was very different than most best western inn that we have paid more for. My only concern was lack of continental breakfast. They had what was supplied to them