New Castle County Register-Wills

Jennifer Morris

Losing a loved one is very difficult and dealing with the settling of an estate is proving to be one of the most frustrating processes by far. I have been trying to move forward with this process for over a month now. I have been told the original deputy assigned to the estate is out on leave and that a new “team” or deputy will follow up. It’s now been 2 weeks and NO ONE has followed up (no calls, no emails, no snail mail) … nothing but crickets. To make matters worse, I live out of state so dropping off paperwork, etc is not an option. Grief has been heavy on myself and other family members. I have been patient and understanding thus far. However, after a month of the runaround my patience has been worn thin. I have lost faith in this “team” and their integrity to follow through. This review is a last ditch effort that maybe someone with the office will reach out so that I can move forward and get things moving because, like most people who have lost someone dear to them, I want closure.

Leslie Simmons

Contacting this office was hands-down the most pleasant experience I've ever had dealing with a clerk's office or a Register of Wills. In my profession I must contact these offices regularly, and never before have I been met with such efficiency, meticulousness and politeness. Carlotta answered the phone and she was exceedingly pleasant and helpful. She transferred me to Josh Cushing who took time to answer all of my questions and did a very thorough review of the case for my benefit. Both were very polite and very helpful. If other clerk's offices were like this, my job would be much easier!

justin d

The staff was very helpful in completing the necessary forms and were very patient with my lack of knowledge of the process.

Maria sposato

I had to go in this office sadly due to my grandfather passing. The only thoughts of expectation were from others experiences and all of their anecdotes, made me overwhelmed (not necessarily from this location) BUT, my mother and I met with Deputy Josh at this location. I'm pleased to say Josh. was empathetic and very patient with explaining things which was calming. This review is important bc I wanted to be able to share our experience and that let people know that during a sad or rough time it is possible to have a calming empathetic experience at this location. Josh we thank you.