Blue Ridge

Category: Internet service provider

Address: 804 Academy Heights Ave, Ephrata, PA 17522, USA

Phone: +17177334111

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: Closed

Wednesday: 8AM–5PM

Thursday: Closed

Friday: Closed

Saturday: Closed

Reviews

Morgan Almodovar

Oct 27, 2022

Blue ridge has a monopoly setup in Ephrata. We moved here not knowing that your ONLY option for cable is blue ridge, no options for comcast. They will overcharge you because they can for basic tv channels when we could get WAY more with comcast for WAY less money. As soon as we aren’t in Ephrata anymore, comcast will be our permanent cable company.

Todd Bynon

Oct 26, 2022

Only open certain days. Customer service representative is overwhelmed.

Tina Heverling

Oct 23, 2022

Blue Ridge is the worst internet provider I have ever dealt with. Do NOT even consider using them. I have been having issues with no internet and someone even came & supposedly fixed it and I still have the same issues. And of course they don't the phone unless your on hold for at least 30 minutes

Nevin Bowman

Oct 21, 2022

Service had been outstanding, and internet service was fast and reliable. But, the price hikes after a year were ridiculous, and we switched to another provider with equal speed for a fraction of the cost.

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Questions & Answers

what happened to my tv// the message came on about an alert system and it totally blacked out !!! hasn't been on since???? why am i paying for something that doesn't work??

A Google User | Oct 28, 2018
Marian jane Murry | Oct 28, 2019

No sound what I pay big dollars I want sound

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Here we go again interruption after interruption, TV been out more than it's been on for the past 3 hours.. again Blue ridge sucks!!!

Troy Faus | Oct 28, 2018
Troy Faus | Oct 28, 2018

Unplug your set top box for 10 seconds and then plug it back in

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Anyone in Lititz without Blue ridge cable tv?

Kathleen Derr | Oct 27, 2020
Morgan Mellott | Oct 27, 2020

Yes! No internet either and I work from home 😡😟

Why do I have to pay full price for part time service? Channel temporarily out of service ALL THE TIME!!

Troy Faus | Oct 28, 2018
Todd Keller | Oct 28, 2018

I strongly suggest getting rid of cable TV and going to an internet tv service such as Sling TV.

What happened to my cable service and when is coming back on

Brenda Sheaffer | Oct 27, 2020
Sharon Forry | Oct 27, 2020

I have cable just depends on where u live

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Please bring back COZI TV. Its old shows were the best thing on daytime tv. 8 stil says it is COZI but the shows are religious and corner of screen says Radiant.

Mary Obetz | Oct 28, 2019
Ellen Gewen | Oct 27, 2020

COZI channel in this area bought by individual who only plays religious music, Songs and Scriptures. NKT.tv carries coz I from an Ohio station. Bronze pkg $4.95 /month.

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What is happening? Cable has been out for a while now. Why?

Tina Tripi | Oct 28, 2018
Debbie Webster | Oct 28, 2018

No problem with ours you probably should call

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Was there some sort of change that Blue Ridge made?? The Netflix app is no longer on there.

Elizabeth Clark | Oct 28, 2018
Grace Pierce | Oct 28, 2018

Sorry here as well. I don't know. Maybe good idea to call them?

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Is blue ridge cable closing down! ??? Too many top employees been fired!! Or layed off???

Head Coach Wolf Pack Semi Pro | Oct 28, 2018
Craig Keyes | Oct 28, 2018

Yup they are renovating the company

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Had all my channels back, but just lost the ID channel!!!! What the heck is going on with Blue Ridge today??

Troy Faus | Oct 28, 2018
Troy Faus | Oct 28, 2018

All kinds of issues

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I cannot get most channels. Also when I call says phone number no longer in service.

Rose Long | Oct 28, 2018
Rose Long | Oct 28, 2018

Was back for a few hours but gone again.

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If I disconnect my service and then connect it again in a few weeks does it count like a new customer

Carmen Castillo | Oct 28, 2018
Jamie Crump | Oct 28, 2018

I think its at least 90 days

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You charge $35 a month for what I get why am I paying $55+... wondering what Verizon charges?

Jim Easton | Jul 29, 2022
Alexis Simon (Nill) | Jul 29, 2022

I don't know anyone that pays $35 for cable. The cable wires have gotten a lot thicker over the decades. The coax went from 13 to 36 to 125 to 674369 channels of quality content. Don't forget the excise tax, franchise fees, quiznos subs, pfizer lacrosse kit, and boboli pizza sauce

Can I keep my internet service and not keep my cable from blue ridge to go to a streaming service

mark lipko | Oct 27, 2021
Steven Salzman | Oct 27, 2021

yes

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When you have internet from blue Ridge can you get Chanel 11 on you computer

David Thompson | Oct 27, 2021
John Maharg | Oct 27, 2021

Nope

Anybody else lost their cable feed?

Michael Walker | Oct 27, 2020
Sharon Forry | Oct 27, 2020

No I still have it

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Where did metv channel 136 go?

victor martin | Oct 27, 2020
Michael Walker | Oct 27, 2020

I don't know but. 160 the comet channel moved to 21. There is ME TV on 22. If you can't find it. Title search a show on merv and see where it is. Have a good one.

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Where is tonight's football game

Donna Hlavacek | Oct 28, 2019
kristina Claiborne | Oct 28, 2019

For cocalico? It's at menheim

Does anyone else not have service this morning

Troy Faus | Oct 28, 2019
Sharon Forry | Oct 28, 2019

I have service just depends on your location

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Does anyone not have cable this morning?

Troy Faus | Oct 28, 2019
kristina Claiborne | Oct 28, 2019

Yes I do

What channel is wbet

Alan Zeiser | Oct 28, 2019
Ryley G | Oct 28, 2019

Dont know what channel that is but you can find out stations they offer at http://www.brctv.com/whats-on

Why no sound channel 13 all others ok

Marian jane Murry | Oct 28, 2019
tayush mukherji | Oct 28, 2019

Restart everything if that don't work call blue ridge to speak to a CSR.

Can a person with power of attorney talk to cable company? Do the y have to send in proof of that?

Wanda Smith | Oct 28, 2019
Brian Skuzinski | Oct 28, 2019

Just need proof

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What happened to COZI?

Mary Obetz | Oct 28, 2019
Debbie Webster | Oct 28, 2019

No idea probably should call

I lost local channels about 15 minutes ago. Anyone else having trouble?

Cheryl Raven | Oct 28, 2019
cableguy20062 | Oct 28, 2019

I'm a Blue Ridge employee...there are several channels off air at the moment...we're working to get them back on ASAP. Sorry for the inconvenience.

I was given a 4 hour window today between 1and 5 for someone to come hook me up.. no show and no call.do they even do hook ups on Saturdays does anyone know ??

Troy Faus | Oct 28, 2019
Paul Garver | Oct 28, 2019

I think they do, but I am not totally sure that. I would make myself be known Monday morning though if I were you

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Anyone having problem with their cable?

Vicki Lewis | Oct 28, 2019
Charles Beyer | Oct 28, 2019

Yes I can't get half the channels. What's going on

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Is the internet working in Lititz I wavent had internet access for 2 days

Mary Madenspacher | Oct 28, 2018
tony binkley | Oct 28, 2018

Yes

Any body else have no TV this morning in the Ephrata area?

Doug Groff | Oct 28, 2018
Douglas Groff | Oct 28, 2018

Just went on line (with my phone Verizon) and found out the is outages in Ephrata,Clay,Lititz and many more area's Great this is why I switched to cable my Dish network was very bad.

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My cable is out. I called Blue Ridge and no answer, What the heck is going on

Carol DePaul | Oct 28, 2018
A Google User | Oct 28, 2018

i feel the same way what the heck is going on?? no answer all phones are disconnected !!

If i pay my bill online will my service be turned on immediately?

Steven Lasher | Oct 28, 2018
randy earnest | Oct 28, 2018

No

On August 1, I O N,channel will become part of the Basic + level of service. What is on that channel and can we get it. Barbara Burkholder

Barbara Burkholder | Oct 28, 2018
Debbie Webster | Oct 28, 2018

I think Channel 96

When is Joyce Meyers on

Susan Schnitzenbaumer | Oct 28, 2018
Grace Pierce | Oct 28, 2018

WGNA 7:30 AM

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I have digital plus. Why can’t I access Hallmark Drama channel, or ME TV ?

Marjorie Erb | Oct 28, 2018
Janet A | Oct 28, 2018

I called their not available

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Internet suddenly stopped what do i do?

Kat Modesett | Oct 28, 2018
Grace Pierce | Oct 28, 2018

Usually you can reset your router by removing the power and the cable connection for a whole minute. Then plug them back in. If that doesn't work you should do the same thing with the modem. If still doesn't work you'll need to call blue ridge.

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Is my Wi-Fi slow because blue ridge SUCKS??

Troy Faus | Oct 28, 2018
Sarah Hummer | Oct 28, 2018

New router?

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Getting a 4k tv do I need a new cable box?

Nana Annie | Oct 28, 2018
Jamie Crump | Oct 28, 2018

No

Is anyone have blue ridge cable issues today Jan 10/2018

Stephanie Landis | Oct 28, 2018
Dorothy Raap | Oct 28, 2018

no tv says not subscribed but I am?????? Please ck out!!!!

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Ok. Forgot my WiFi password , is that the number on the side of the cable modem , yes or no ! Or is that done in the office. ?

Brad Evans | Oct 28, 2018
Grace Pierce | Oct 28, 2018

Your wifi password would have been set up when your router was installed. I don't think it would be in the modem box it might be on the side of the router, but that's unlikely.

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BRC what happened to the tv guide that was on 97. Now it's called message channel programming. Miss the guide.

Pam Leininger | Oct 28, 2018
Pam Leininger | Oct 28, 2018

We have a digital box.

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What is a USF credit

Johnnys Garage | Oct 28, 2018
Grace Pierce | Oct 28, 2018

BRC changed the way they bill for universal service fee, resulting in a credit for anybody who had phone service with them in 2016. (I think that's the 911 service fee)

Do u guys offer free or low income familys

labradoo e | Oct 28, 2018
Jamie Crump | Oct 28, 2018

Im not exactly sure what your asking. If you are asking if they will give you free cable or a discount for low income families the answer is no. They do however always have deals for new customers.

I would like to get TV &Internet only how much for that .

Wendy Keen | Oct 28, 2017
duke nukem | Oct 28, 2017

TV and g30 internet I pay 147.00 ish

How do I get btn?

Charles Beyer | Oct 28, 2017
Grace Pierce | Oct 28, 2017

Sorry. Can't help

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