Address: 3300 Wood Dr #100, Garland, TX 75041, USA
Phone: +18004981909
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Jason Schild
---Update! Started shopping here again, picking up... and there is a major problem. When you bid, you are looking at the pictures to make your decision. If you are one of the many frequent buyers like The handfull of ones I have met that have had the same issue please pay attention! If you arrive and your order/ pallet is missing half a pallet, or swapped pallet etc, or major item is missing, you have to make sure you do not leave! Explained : I have had a couple large orders with multiple pallets, and One of my pallets was missing half the pallet when I arrived. When discovered, I showed the staff. The staff "lead" went to her supervisor and they both said at first, that there was "nothing they could do, and that they accidentally took the wrong pictures". I said that it was unacceptable and that I wanted my items as shown in the pictures or my money back and that I should speak with the Manager above them. In short, they gave me another pallet after I explained to them it is against the law what they are doing. There has been 4 other customers of theirs that have shared the same experiences with this location in Garland, TX. They 1st tried to tell me that they only have to give you what is written in the description and the title, which read "toys and Miscellaneous" and " thats what I got regardless of the pictures"! I responded as you'd guess and explained that's not legal and then to show me where the comforters are that were shown in the pictures- there's no Miscellaneous here. No other boxes. Just the 6 items that were left! This is totally against the law. They tried to explain at the loading dock, that If there is ever a complaint to leave and call Customer Service to file a claim. That is not true! The site tells you to not leave if there is a dispute. Once you leave, you cannot prove anything! Stay and calmly request manager upon manager until they do the right thing and then if not, call above to corporate. Check your lists and pictures. Only a small % can be or could be missing if any by any level of circumstances. BY LAW, THE LOT CANNOT CHANGE AFTER HAMMER FALL OR CLOSING OF AUCTION AND YOU CANNOT DISPLAY WHAT IS NOT FOR SALE AND STEAL BIDS, PERIOD- licensed Auctioneer. IF YOU HAVE experienced this, please write their superiors or reach above them by email. Help Keep auctions honest and fair!
Fatih Elvy
They are scamming people, I bid electronic auction and paid more than $4k, they gave me bunch of clothes and toys, electronic was only reason I bid that auction, I told manager over there, he said there’s nothing they can do, and he told me to open a dispute case, I opened the case, and I’ll wait like 10 business days, never ever buy anything, we are in that auction to make money, not give away our saving,I’ll report them and look legal advice, that’s not fair to scam people
Chris Howard
How is this place still in business?? Worst customer service, products that are so bad they should never leave the warehouse and management that has zero care for their employees. This scam artist company should not be in business!
Shane Williams
Don't use this company!
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Dont. Everything is trash there. You will throw your money to the garage. They have photos of products and tou get broking not working item that not even clost to photos they post.
DONT BUY ANYTHING FROM THEM. Everything is trash there. You will throw your money to the garage. They have photos of products and tou get broking not working item that not even clost to photos they post.
DONT BUY ANYTHING FROM THEM. Everything is trash there. You will throw your money to the garage. They have photos of products and tou get broking not working item that not even clost to photos they post.
DONT BUY ANYTHING FROM THEM. Everything is trash there. You will throw your money to the garage. They have photos of products and tou get broking not working item that not even clost to photos they post.
No. But people picking up will give them to you if you ask for them.
It's an auction site. Highest bidder wins
No , once you leave with it you own it , you can go thru it while you're there and refuse the whole thing for a refund .
Well I been there for a year now. So what question are you asking about.
No
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