Best Buy

Category: Electronics store

Address: 1515 W State Hwy 114, Grapevine, TX 76051, USA

Phone: +18174429912

Opening hours

Sunday: 10AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Sam Gayle

Oct 19, 2022

Making first foray into smart thermostats. My BB associate was knowledgable on the subject and didn't try and push me into the newest and most expensive unit. Setup on the unit I picked was fairly easy and I'm already seeing improvements in the A/C performance. Good job, Best Buy!

Marcelo Eduardo Lopez Altamirano

Oct 17, 2022

Great service provided by the Best Buy rep! Very fast and smooth service!

Sabra Burkett

Oct 10, 2022

Geek Squad had great customer service. Took care of the problem in a timely manner and gave me several options on solutions.

Nikkita Williams

Oct 10, 2022

Lack of staffing. Hac to wait quite awhile to get help.

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Questions & Answers

Would like my TV hung on The wall Is there a service at Best Buy that does that? Of with compensation.

Judith Yesayian | Jul 29, 2022
Isaac Martinez | Jul 29, 2022

Yes they have geek squad for that

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Do y’all have oculus vr demos??? Spisificaly oculus quest?

Phantoms RMG | Oct 27, 2020
Janessa Wilkins | Oct 27, 2020

Call and ask

Do you sell fitbits?

Kathleen M | Oct 28, 2018
Caleb J | Apr 30, 2022

Yes!

Why haven't I gotten my orders from your store yet?

Wesley Miley | Oct 26, 2022
Dan Nelson | Oct 26, 2022

Supply chain issues? That seems to going on with most places. I've had to cancel orders and reorder something more expensive just to close the need

Do you repair GoPros? My Display has multiple crack.

Richard Barger | Aug 28, 2022
Salvador Ruiz (Gewmbah) | Aug 28, 2022

Go pro will not be repaired. There is a trade up program or trade in program. Your best recommendation is warranty plan, but at the most your won’t receive your GoPro and may be a refurbished device.

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I have Sony wh-1000xm4’s with a broken hinge/swivel. Will I be able to get it repaired here?

Layla Zaki | Jul 29, 2022
Michael B. Olds | Jul 29, 2022

Most likely there was a warranty card you had to fill out in your package but I'm sure since it's not the Best Buy brand that Sony would be responsible for any or for any items that would wear out normally and send you a refurbished set most likely

Does best buy sell amiibos for animal crossing new herizons?

Tabitha Freiberg | Mar 1, 2022
Steve Nelsen | Mar 1, 2022

I would suggest calling one of their stores

We just bought a tv from you. We have an older tv that no longer works. Can we bring it to Best Buy for recycling or disposal?

Nikki Wilkins | Oct 27, 2021
Richard Boudewijn | Oct 27, 2021

You can put it outside and it will be gone in ten minutes

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What are the Covid safety practices like here?

Anonymous | Oct 27, 2022
Lisa Reyes | Oct 27, 2021

They are awesome!!

I need manual for remote control device for my recent purchase Samsung - 55" Class - LED - Q70 Series - 2160p - Smart - 4K UHD TV. If I can download would be useful. THXS

Ernie Urrutia | Oct 27, 2020
Marquis Sandifer | Oct 27, 2020

https://www.samsung.com/us/support/owners/product/2019-qled-tv-q70r-series In the Manuals & Downloads section you will find the user manuals.

How come you guys never answer phones

Ramon Arredondo | Oct 27, 2020
Caleb J | Apr 30, 2022

Try again, but make sure to call DURING hours to get the best response time! There’s also a place where you can text them now!

cost of a mouse for my i-mac?

Raymond Sabbatis | Oct 27, 2020
Janessa Wilkins | Oct 27, 2020

Depends on the brand

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I have a HP Officejet Pro 8720 that is under product replacement warranty. How is the best way to have a PRINTHEAD replaced?

Gerry Stombs | Oct 28, 2018
Wes Cockrum | Oct 28, 2018

Best option is to take the device in to the store if you want quick action.

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Does Best Buy recycle used computers?

Craig Reyenga | Oct 28, 2018
Brian Jones | Oct 28, 2018

Yes

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Do I speak iPhone 8?

Graciela Arceluz | Oct 28, 2018
Collin Kester Vlogs | Oct 28, 2018

Yes

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