Northeast Pediatric Dental: Douglas R. Reich, DMD

Alex Samacicia

Dr Lee & staff were awesome my son chipped tooth in bath tub & no dentist wanted to see him right away I called here looking for Dr Reich which was my old dentist but was told he was no longer there and it’s Dr Lee I said no problem she said tomorrow I asked for today she did just that, warned me before I could not go back so I brought my mom with me to bring him in after paperwork and he cried with my mom the assistant came to get him, Dr Lee came out to tak to me with in 10 mins and my son is getting a small procedure tomorrow, I also have a 4 year old im switching to here, they were so nice to me & I was a mess! these girls were great

Sully Camacho

Best pediatric dentist around !!! thank you for your patience Dr.Lee and staff you guy's s are the best !

lanair caruthers

My two children had appointments here for the first time a few days ago. I would complain that they don't let the parents in the room during the child's dental exam, as I was informed over the phone before bringing them in, but I realize that it's become a thing to not have the parents in the room when the child is a certain age- not just with this dentist office, but others as well. Overall, it was OK; my children- 12 and 7- didn't have any complaints; my son (7) just doesn't like being in different places without me and was crying because he wanted me in the room with him. Other than that, my daughter and son had no complaints with their appointments. My complaint, however is the $5 dollar charge that I had to pay for a dental exam form to be filled out for the school district. That was strange, as I was not informed of this when I mentioned this form over the phone, plus I've never been charged for a medical form to be filled out for the school district before. Five dollars isn't much, but being charged for something like that was a first for me and made no sense.

Olivia D'Andrea

My oldest daughter began having teeth issues when she was just one year old. Before seeing Dr. Reich, I was taking her to Doc Bresler’s and had a very bad experience . While looking for a new pediatric dentist, my mother-in-law suggested the dentist she used for my fiancé when he was young. I wish I could give 5000 stars for Dr. Reich, he is an absolutely amazing, caring, and above all, patient pediatric dentist. Both me and my children absolutely adore him, especially my oldest with all her past trauma with dental work, so even though I had to drive 25 minutes for my children to see him, I always did, because he was worth it. Buttttt, This wouldn’t be a one star review if I kept gushing over my favorite pediatric dentist. So, this is where the one star comes in. I now have three children, all three of them, my youngest only knowing Dr. Reich, have been seeing him for almost 5 years. 2021 was not a good year for me, by anyyyy means. I had a death in the family, I had gotten into a severe car accident that I am still in physical therapy for, not only did I have Covid twice, but my children were tested positive as well. Not long after all this was going on in my life, I got a certified letter delivered to me that I had to sign for. The letter was from Dr. Reich’s office, stating that my children were no longer welcome to be patients with Dr. Reich because of three missed appointments. I have tried multiple times to reach out, the receptionist are not only rude, but I know many of them have children of their own. How can you deny children for missing a dental appointment, when I take FULLL responsibility. Not only that, but my reasonings for having to miss the appointments were more than valid. Both me, My fiancé, and my sister, have reached out to Dr. Reich’s office asking if there was anything we could do to keep our children with his practice. We offered to pay for the missed appointments, I even offered to pay to hold a spot for my children to be seen by Dr. Reich. I cannot believe the disappointment that I feel for not only me, but my children as well. Again, I absolutely adore Dr. Reich, but to deny children dental care when they’ve been a patient of yours for so long, is down right cruel to me. I have given Dr. Reich many referrals, anytime someone posts on social media for a pediatric dentist, I always recommend him first. I am just beyonddd upset that my children will not be able to see him anymore, I think this could’ve been handled way better. Also, I received this “reminder” post card on March 2, 2022. It was sent out on 2/25/22, as you can see from the post marked stamp. This reminder was sent out almost 2 months after they sent me the certified mail stating my children could no longer go to the practice.