Human Service Department

Category: Social services organization in Dallas, Texas

Address: 1228 E Ledbetter Dr # A, Dallas, TX 75216, USA

Phone: +12143724671

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

a_southern_ twist

Aug 22, 2022

NEVER ANSWER THE PHONE, it’s sad that because you need help you get treated this way.

Gregory Myles

Aug 6, 2022

Got my EBT reactivated expeditiously.

Gail Wortham

Jul 17, 2022

The system is very slow, with their processing, and the way that they process the clerks are very unconcerned with anything you're trying to explain to them, instead of making lil notes concerning your case. The C ustomer Service SUCKS

Broderick Collins

Jul 12, 2022

Customer service is poor they don't help u unless u r from another country

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Questions & Answers

If I lost my card can I go to the office and get a new one?

Maribel Fuentes | Oct 28, 2019
Forester Clayton Jackson | Oct 28, 2019

No just call the number and wait and tell them about losing your card and will send you a nother one okay

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Can I apply for Food Stamps over the phone?

Liz Johnson | Jun 29, 2022
Carlos Manuel Alvarez | Jul 29, 2022

Yes just download the app Texas food benefits

Can i pick up my new ebt card here

Yadhira Yepez | Oct 27, 2021
Steve Mont | Oct 27, 2021

If u jus signed up they'll give u a card there. If u replacing one ive seen them give some and told others to call a number

DOES ANYBODY KNOW HOW TO GET AHOLD OF THE WITH THE PHONE OUTSIDE THE OFFICE ON LEDBETTER?

Abel Mendoza | Oct 27, 2020
Clarissa Stewart | Oct 27, 2020

You gonna have to go in cause I called and no one answered so I went to the office.Dont call 211 cause they not answering either.

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I need an application sent in the mail

Tiffney Moore | Oct 28, 2017
Shababi Edwards | Oct 28, 2017

Yes,call 212 and they will send you one

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I got approved for food stamps benefits I already have a lone star card but there isn’t any money on it why is that?

alexia maldonado | Jun 29, 2022
Elkia Holt | Jun 29, 2022

It will be on there at 12 midnight

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If someone's foodstamps have run out and they have not been recertified to continue to get foodstamps, can they just go to the office to sign back up for recertification or do they have to call the 211 number that no one is answering?

FancyNancy64 ! | Jun 29, 2022
Deann Franklin | Jun 29, 2022

You have to go to the actual office, and fill out paperwork online, or paperform

Can I go on Friday to get my EBT card if I got approved for emergency food stamps?

Frances Galvan | Apr 30, 2022
Laquisha Sampson | Apr 30, 2022

Yes. They are open Fridays and have a good staff

Is it to late in the day to file for emergency food stamps

Becky barnett | Oct 27, 2021
Eugina Coleman | Oct 27, 2021

You can also go to yourtexasbenefits.org create an account and click apply

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Are you all open

Bunetra Jones | Oct 27, 2021
Clarissa Stewart | Oct 27, 2021

There open but they're letting so many at a time.

My food stamps didn't hit my card on the 13th, what's the reason

Roscoe Jackson | Oct 27, 2021
Charlesetta Garrett | Oct 27, 2021

You probably need to recertify

How do you renew your benefits if you don't know your password or answers to security questions

Michael Dicken | Oct 27, 2020
Michael Dicken | Oct 27, 2020

Call 211 press 2 then 0 and wait for a real person to answer and ask them

is the gov. phone ppl set up outside your office today?

Melissa “Gypsy Rose” Mccollum | Oct 27, 2020
Kimberly Qualls | Oct 27, 2020

Yes

I Would like to know if i did my application on line. Do i have to come in and receive my food stamp card or will they send it to me?

Gary Mock | Oct 28, 2019
Alisha Clayton | Oct 28, 2019

When you complete your interview they will let you know if you are eligible for a card in office, otherwise it will be mailed out.

HELLO! Anybody can answer my ?

Gary Mock | Oct 28, 2019
Donna G. | Oct 28, 2019

What would be the question? Nothing was addressed?

Can I pick up a new EBT card with my expired ID

Davion Washington | Oct 28, 2019
Robert | Oct 28, 2019

You can have one mailed to you that does not require you to show a physical ID buy dialing 2-1-1 or by using the YourTexasBenefits.com website they also have an Android app called your Texas benefits To specifically answer the question you asked I can't answer that and I cannot find the answer on their website easily so you may have to call the local office during business hours to find out if nobody else has the answer on here. Good luck and take care.

If I loose my EBT card can I get another one if I go to the office

Vickey Hamilton | Oct 28, 2019
Maribel Fuentes | Oct 28, 2019

If I lost my card can I go to the office and obtain a new one

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Are they open tommarow

Andrew Vazquez | Oct 28, 2019
Andrew Vazquez | Oct 28, 2019

are u surewhat city is your in

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do I have get the land lord paper field out because when I started getting benefits I said that I live with friends and I support my own and stuff I shouldn't have to get it field out because I didn't have any changes on my benefits but I am checking

p bratchett | Oct 28, 2018
BougieHippie (BougieHippie) | Oct 28, 2018

No, all you need is for you friends whom youre staying with to write a letter of support. (They supply Housing and utilities; and its up to you to apply your own food amd toiletries) sign, date and contact number.

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Will the office offer assistance in paying property taxes

1catstoy | Oct 28, 2017
Wesley Peace | Oct 28, 2017

No, it supply asst. In receiving food stamps

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