Irving Fire Dept. Administration

Teresa Woods

My name is Teresa Woods and on 12/6/2011 you came to 3906 W. Airport Fwy after being called by one of my customers to help me, as I was having a stroke (which I later learned). On this day I clearly remember losing all control of the left side of my body, I was stagering and falling to the ground when you arrived. you helped me into the ambulance, checked my blood pressure, asked if I had high blood pressure....I answered no(never had that problem). You proceeded to tell me that my blood pressure was extremely high, helped me out of the ambulance, back into the office only to ask if I had someone who could come and take me home(NO TRANSPORT). Still unable to walk, I layed over in some chairs in the office and called my cousin in law who was right down the street. She came in less than 5 mins to rush me to Baylor of Irving because I was slurring and could not walk. Baylor diagnosed me with Sinusitis and sent me home(JUST AS YOU DID) with a blood clot on the right side of my brain. the next morning, of course I'm now in worse condition as my head is about to explode. My husband calls 911 and the EMT's took me to Parkland on 12/7/2011 at my husbands request. Parkland quickly and correctly diagnosed a stroke due to blood clot on my brain. Station #5 told my boss that "I was drunk". That was the worst experience of my life as I could have died because you guys cant recognize a "drunk" from someone who was having a stroke and needed immediate medical attention. I really hope and pray that for the sake of any and everyone you come in contact with, that you pay very close attention to the symptoms of any and everything........As I sit here right now typing...I'm crying just thinking about. I WASN'T DRUNK, I WAS HAVING A STROKE.

Linda Nguyen

I write to express my thanks and gratitude for the response and thoroughly professional way in which all Irving Fire Crews that assisted us when the incident occurred on Christmas Eve. My family including 6 people was on the way from Dallas Texas back home around 9 pm. Unfortunately, the car was broken down right on the freeway. We panicked and since we were nervous we unintentionally parked the car in the right-hand lane with emergency light, not on the shoulder. We kept calling insurance company but could not reach them. Thank God, the Irving Fire Crews on their fire engine coming from the opposite side saw us and helped protect us from incoming cars.They were so caring and professional with our family by taking us to their station and making sure that we rented a car to drive back home safely. All fire fighters were brilliant and the credit goes to Irving Fire Dept. Administration.

Lisa Tike

We had a accident on belt line on 10/16/2017 at 3:30 . We were safe .we realize how nice and friendly Fire dept and Police dept was. Specially to my children . Thank you all .

DEAN Smith

HOPE CHURCH, HAS BEEN HAVING A YEARLY HONOR OF THE MIGHTY IRVING TEXAS FIRE AND POLICE DEPARTMENTS. WE HONOR OUR FREEDOM AND HERO'S, THE FIRST RESPONDERS,NEVER BACK DOWN, AND ARE THE MEN WHO RUN INTO DANGER.