Estafeta USA

Jessica Villaseñor

Terrible and Terrible service !!!! They stole part of my package !!!!! I sent a box and they opened it from the bottom, they cut out the labels and they glued it again after taking out what was of more value !!! I showed them the evidence in a video and they did not want to make it valid, because the famous INSURANCE does not accept it !! Apart from paying it, they put a lot of obstacles on me to make my report, they did NOT give me the name of the insurer and they only wrote on a blank sheet of paper what they had stolen from me! They told me that they would give me an answer in approximately two or three months to see if they would agree to pay me only 80 percent of what they stole from me !!! It is a total fraud !!! It would be very good to investigate all the robberies that we have suffered there !! Nooooo make your shipments in that branch !!!!!!! Why are they going to steal them?

George Steve

My package has been detained in Mexico for a long time because the lady did not address the package, they serve you in a hurry and do not pay attention, they told me that there was a promotion, the weight did not matter and at the time they charged me more because I had some drills total that was super expensive for nothing because my package is stopped who knows where three boxes were only two arrived

Annalisa Robinson

This place is great to send boxes to Mexico.

Yiyi River

I sent a package with Estafeta at this location. My package arrived in Irapuato with several things missing. It is ridiculous that I can't trust this establishment. I will make sure to let my family and friends know about the horrible experience I and my family had. The manager at this location is beyond incompetent and uncaring. I spoke to every person I was able to speak with about my issue and was only met with condescending and dismissing answers. My family over there are poverty-stricken and do not deserve to have their things stolen like that.