EECU Credit Union

Atomic Witch

If I can give 0 stars for the worst customer service, I would! Can't get one human on the phone! Hello! Isn't that what the representative option is for?! Instead you gave me more menu options! These people don't believe in customer service!

Jaelyn Douglas

I have been going back and fourth over the phone with my employer and EECU member services over two missing paychecks. After receiving no answers from EECU member services over the phone, I decided to go into a branch for answers. Kate F went above and beyond to get the answers I was looking for and to try and resolve my issue and get my funds to me same day. Getting my funds same day was not possible however I now know exactly what is going on and what needs to be done for me to receive my paychecks. Kate was so helpful and so sweet and I will be going back to this branch for future banking needs!

Larry legitt

I don't understand why people are complaining about overdraft fees, could it be because they don't keep sufficient funds in their account, we have been with EECU for over 20 years, only one time and I had a fraudulent problem and they contacted me right away and took care of the problem and yes I had to wait to get my money back, it is a process they have to follow, as far as I am concerned, EECU is a great credit union!!!

William Jarrard

They'd be all right if they didn't rip you off with the overdraft fees. If you make a mathematical error and catch it within a few hours, and deposit money to cover it, they still hit you for $35. My other bank doesn't so that as long as you cover it the same day. So , they will be my primary account for now on