Brian Michael's Jewelers

Category: Jewelry store in Tonawanda, New York

Address: 1150 Niagara Falls Blvd, Tonawanda, NY 14150, USA

Phone: +17168330700

Opening hours

Sunday: Closed

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–6PM

Reviews

Kimberly Capicotto

Oct 13, 2022

We ended up at Brian Michael's by a fluke, and I am so happy we did! From the beginning to end, we had a wonderful experience. Patty was a pleasure to work with -- listening to what we wanted for our styles and helping guide us through the differences in materials, cuts, and more. They were super communicative when it came to ordering, cleaning, and everything in between and we'll definitely be back to purchase other pieces in the future.

Josh Drewno

Oct 10, 2022

What a great jewelry shop! Angel walked us through the process of picking out the right ring and made the whole process way easier than I could have imagined. The ring looks incredible! Thanks, Angel and Brian Michael's Jewelers!

RJ Bishop

Oct 6, 2022

Bought my wife's engagement ring and wedding band here and had great service then. Came back recently to get a new wedding band for myself. They also repaired another piece of jewelry with a quick turnaround. Overall, very positive experience and I'm glad to do business with a local company

Scott Mages

Oct 4, 2022

My fiance and I stopped here just to look at what what they had in stock; neither of us have been married before and we therefore did not know what to expect. I was honestly intimidated when I walked in, as their show room is quite impressive with a wide variety of jewelry and I had literally no knowledge about any of it outside of the 4 "C's" they talk about. From the moment I walked in I was treated with respect and dignity, I had been slightly nervous that things would be out of my budget, however the sales staff, particularly a gentleman by the name of Angel, made me feel extremely comfortable. He only showed me exactly what I told him I was interested in, offering guidance on how to choose a beautiful piece without being pushy or off-putting as most sales people can. I had a ring made with the stone we found, and I was impressed to find that the ring was able to be custom made within a week's time, fast enough to be ready for our engagement photos, which are being taken today. I was not expecting to have this ring ready for the shooot, so now I am going to give the ring to her then, so the photographer can capture her reaction at seeing the ring for first time. There was also a young lady by the name of Debbie that helped me out when Angel was unavailable, bringing me a bottle of water without any request. All told I was not anticipating buying a ring that day but I was so impressed with everything that I did. I cannot be happier with the ring or with the level of service they provide; they even have a lifetime service/maintenance program included with the purchase. The also provided me with the appropriate documentation regarding the diamond, and explained my options for future purchases. They communicated with me while the ring was being made to ensure I had it when I needed it as well. Overall this is a highly professional jewler that has been around for decades, and the experience they have in the industry is readily apparent. Could not be happier with this experience, I highly recommend this jeweler to anyone from a guy like me who has no experience with real jewelry, to collectors and enthusiasts, the atmosphere and professional services offered here are second to none. They made the experience of buying a ring so convenient and easy, I will forever be grateful. Thank you Angel, she's going to love it.

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Questions & Answers

Pandora bracelets does this location carry them?

Ray Moore | Oct 28, 2018
Carlos L | Oct 28, 2018

Yes a whole section is devoted to Pandora, it's a very nice selection.

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What are the Covid safety practices like here?

Anonymous | Oct 27, 2022
Lori Robinson | Oct 27, 2021

Safety temperature check must call before you arrive don't encourage anyone to come up to the door and not to get in must wear a mask and there's a limit of I believe three to maybe five people in the store at a time or less God bless

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